Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriella Sgroi

Charlotte

Summary

Dedicated professional with strong customer service skills. Known for effective communication and team collaboration, contributing to a welcoming environment.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

The Ocean Club at Grande Dunes
Myrtle Beach
07.2024 - 12.2024
  • Greeted and seated guests in a welcoming manner.
  • Managed reservation system to optimize seating arrangements.
  • Managed reservations, waitlists, and special requests for large parties.

Crew Member

e8productions
Myrtle Beach
01.2024 - 06.2024
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently within different social media platforms.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Hostess/Barback

Tupelo Honey Cafe
Myrtle Beach
06.2022 - 05.2024
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.

Assistant Manager

Tropical Smoothie
Myrtle Beach
02.2022 - 05.2022
  • Assisted in managing daily operations and team schedules.
  • Oversaw inventory management and supply ordering processes.
  • Developed and maintained operational procedures and guidelines.
  • Resolved customer inquiries and complaints effectively and promptly.

Education

Bachelor of Arts - Communication

Coastal Carolina University
Conway, SC
12-2024

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Reservation management
  • Conflict resolution
  • Creative problem solving
  • Social media engagement
  • Time management
  • Event coordination

Accomplishments

  • Held an executive position for 2 years in my sorority in college

Timeline

Restaurant Hostess

The Ocean Club at Grande Dunes
07.2024 - 12.2024

Crew Member

e8productions
01.2024 - 06.2024

Hostess/Barback

Tupelo Honey Cafe
06.2022 - 05.2024

Assistant Manager

Tropical Smoothie
02.2022 - 05.2022

Bachelor of Arts - Communication

Coastal Carolina University

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Gabriella Sgroi