Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriella Castagna

Kernersville

Summary

Dynamic professional with a versatile background in client relationship management and healthcare. Known for delivering compassionate care while fostering team collaboration. Committed to enhancing client satisfaction and driving operational efficiencies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Executive Account Manager

South River Technologies
07.2022 - Current
  • Managed client relationships, resulting in increased satisfaction and improved retention.
  • Developed tailored solutions to meet unique client needs and goals.
  • Collaborated with cross-functional teams to resolve customer issues efficiently.
  • Facilitated communication between clients and internal teams, ensuring project alignment and timely issue resolution.

CNA, Float

Trinity Medpro Agency
Chapel Hill
09.2020 - 05.2024
  • Provided compassionate patient care across diverse healthcare settings, ensuring comfort and support for patients in multiple states.
  • Monitored vital signs and promptly communicated changes to nursing staff, facilitating timely interventions.

CNA

Providence Place Assisted Living
High Point
02.2019 - 09.2022
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted residents with daily living activities and personal care needs.
  • Trained new staff on care procedures and best practices for resident support.

Education

Bachelor of Science - Psychobiology

Fayetteville State University
Fayetteville, NC
05-2021

BBA - Business

Ashworth College
Norcross, GA

Skills

  • Client relationship management
  • Time management
  • Problem solving
  • Team leadership
  • Patient advocacy
  • Patient care
  • Medical documentation
  • End-of-life care

Certification

N.C. Nurse Aide 1

Timeline

Senior Executive Account Manager

South River Technologies
07.2022 - Current

CNA, Float

Trinity Medpro Agency
09.2020 - 05.2024

CNA

Providence Place Assisted Living
02.2019 - 09.2022

Bachelor of Science - Psychobiology

Fayetteville State University

BBA - Business

Ashworth College
Gabriella Castagna