Results-driven professional with strong time management and problem-solving abilities. Recognized for persistence, adaptability, and a quick learning capacity to master new skills efficiently. Dedicated to utilizing these strengths to enhance team performance and support organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
San Jose Tacos & Tequila
7961 Skyland Ridge Pkwy, Raleigh, NC 27617
05.2022 - 12.2022
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Collected information from arriving customers to seat groups or place them on waitlist.
Answered customer questions about hours, seating, and menu information.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Delivered pick-up and curbside orders to guests.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Completed daily side work and opening and closing duties without fail.
Front Desk Associate
Triangle Rock Club
6022 Duraleigh Rd, Raleigh, NC 27612
06.2021 - 12.2021
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Maintained cleanliness and organization of front desk area.
Answered customer telephone calls promptly and appropriately handled needs.
Taught belay and intro-to-ropes classes.
Ensured the safety of the customers by doing check ups on their ropes and systems.
Gave belay proficiency tests at the front desk.
Education
Associate in Engineering - Statistics
Wake Technical Community College
Raleigh, NC
05-2026
Skills
Reservation Coordination
Food inspection
Proper Food Handling Techniques
Friendly demeanor
Complex Problem-solving
Active learning
Persistent Problem-Solver
Certification
First Aid Certification - American Red Cross.
ServSafe Food Handler Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Interests
Enjoy participating in rock climbing, both indoors and outdoors, for overall physical and mental well-being
Passionate about learning and exploring programming languages and software development concepts
Experienced in modeling and assembling components using SolidWorks, with a strong interest in CAD design and engineering visualization