Gabi Gabriel Barrios
Pikeville
Summary
Good at SeaBreeze Home and Living. Dedicated and enthusiastic customer service professional with over 9 years of experience delivering exceptional service in fast-paced environments. Proven ability to resolve customer inquiries effectively and efficiently while maintaining a positive attitude. Skills in customer services such as communication, problem-solving, or conflict resolution, with a strong commitment to enhancing customer satisfaction and loyalty. Recognized for building rapport with clients and contributing to team success through collaboration and a customer-first mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
B & G Grill
Goldsboro
10.2021 - 10.2024
- Set up tables in between patrons to reduce wait times.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted in seating guests at tables or booths.
- Replenished beverages when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Informed customers of daily specials and signature menu items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC06-2017
Some College (No Degree) - Business Administration
Wayne Community College
Goldsboro, NCSkills
- Portion control
- Upselling techniques
- Large party coordination
- Guest engagement
- Mixed drinks
- Cleanliness
- Complaint resolution
- Problem-solving
- Memory retention
- Customer service
- Cash handling
Certification
- Office Administration
- Office Administration / Microsoft Applications
Languages
English
Professional
Spanish
Professional
Affiliations
A mom of two children. Craft DIY t-shirts as a hobby.
Timeline
Restaurant Waiter
B & G Grill
10.2021 - 10.2024
High School Diploma -
Southern Wayne High School
Some College (No Degree) - Business Administration
Wayne Community College
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