Frederick PULLEN
Durham
Summary
Expert in conflict resolution through effective communication and empathy. Creates safe environments for open dialogue, ensuring all voices are heard. Utilizes active listening and clarifying questions to identify core issues and facilitate constructive discussions. Focuses on shared goals to resolve conflicts and strengthen relationships, fostering mutual respect and trust.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chef Assistant
Nzinga's Cultural Connection
Durham
06.2025 - 09.2025
- Prepared ingredients for daily menu items to ensure efficient kitchen operations.
- Supported head chef in plating and serving dishes to enhance presentation quality.
- Maintained cleanliness and organization of kitchen workspace to comply with health standards.
Associate/Cook Operator
Marco's Pizza
Durham
06.2024 - 05.2025
- Prepared pizza dough and assembled toppings for customer orders efficiently.
- Operated kitchen equipment, including ovens and mixers, ensuring safety protocols.
- Maintained clean workstations, adhering to strict food safety standards.
- Assisted team members during peak hours to enhance order preparation speed.
Street Sweeper Operator
Tarheel Janitorial & Building Maintenance
Carrboro
09.2010 - 05.2024
- Operated street sweeper to ensure cleanliness of public roads and sidewalks.
- Inspected equipment daily to verify proper functioning and compliance with safety standards.
- Collaborated with team members to optimize sweeping routes for maximum efficiency.
Education
Certificate - Cognitive Behavioral Therapy
Westcliff University
02-2024
Certificate - Peer Support in Action
Recovery Innovations International
01-2021
Certificate - SAIOP (Substance Abuse Intensive Outpatient Progra
Freedom House Recovery Center
11-2020
Skills
- Attention to detail
- Effective communication
- Conflict resolution
- Instructional support
- Resilience building
- Problem solving
- Customer engagement
- Empathetic listening
- Motivational techniques
- Confidentiality practices
- Peer support
- Assertiveness training
Certification
- Peer Support in Action Session#3 (2hrs) 1/23/21
- Peer Support in Action Session#2 (2hrs) 1/16/21
- Substance Use Recovery (8hrs) 1/29/21
- Self- Advocacy (9hrs) 1/4/21
Personal Information
Education and Training
other,other,other
Timeline
Chef Assistant
Nzinga's Cultural Connection
06.2025 - 09.2025
Associate/Cook Operator
Marco's Pizza
06.2024 - 05.2025
Street Sweeper Operator
Tarheel Janitorial & Building Maintenance
09.2010 - 05.2024
Certificate - Cognitive Behavioral Therapy
Westcliff University
Certificate - Peer Support in Action
Recovery Innovations International
Certificate - SAIOP (Substance Abuse Intensive Outpatient Progra
Freedom House Recovery Center
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