Freddy Medina-Mead
Knightdale
Overview
6
6
years of professional experience
Work History
Service Experience Representative
Nordstorm Rack
Raleigh, NC
04.2023 - Current
- Managed financial transactions efficiently, ensuring accurate billing processes.
- Structured activities effectively.
- Completed closing operations including cash reconciliation and securing merchandise.
- Assisted clients with inquiries, resolving issues promptly and efficiently.
Sales Associate
Sally Beauty
Raleigh, NC, US
03.2022 - 04.2023
- Managed sales transactions and promoted products effectively.
- Delivered exceptional service by addressing and resolving customer issues efficiently.
- Maintained well-organized and easily accessible stock areas.
- Managed cash register operations.
- Held responsibility for opening and closing store.
Sales Associate
Walmart
Raleigh, NC, US
02.2021 - 03.2022
- Coordinated timely and accurate order fulfillment for pickups.
- Resolved customer inquiries efficiently, maintaining high retention rates.
- Arranged inventory on shelves for easy access.
- Chose products according to specifications.
Warehouse Worker
NC Mutual Drug Wholesale
Durham, NC, US
05.2020 - 02.2021
- Achieved timely preparation and dispatch of packages.
- Organized items efficiently to ensure proper packaging and safe delivery.
Cashier/Customer Service
Burger King
Knightdale, NC, US
11.2019 - 05.2020
- Handled register operations seamlessly.
- Managed inquiries efficiently by addressing customer concerns with professionalism.
Sales Associate
Rue21
Raleigh, NC
11.2018 - 10.2019
- Contributed to team efforts by meeting and surpassing sales targets.
- Provided swift checkout services to enhance overall customer experience.
- Delivered exceptional support leading to increased customer loyalty.
- Managed inventory replenishment efficiently for optimal shelf presentation and product availability.
Education
High school diploma -
East Wake High School
Wendell, NC01.2020
Skills
- Warehouse Experience
- Social skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Calm and professional under pressure
- Understanding customer needs
- Effective communication
- Money handling
- Teamwork skills
- Relationship building
- Phone etiquette
- Product knowledge
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Professional Working
Timeline
Service Experience Representative
Nordstorm Rack
04.2023 - Current
Sales Associate
Sally Beauty
03.2022 - 04.2023
Sales Associate
Walmart
02.2021 - 03.2022
Warehouse Worker
NC Mutual Drug Wholesale
05.2020 - 02.2021
Cashier/Customer Service
Burger King
11.2019 - 05.2020
Sales Associate
Rue21
11.2018 - 10.2019
High school diploma -
East Wake High School