Franklyn Genao
Raleigh
Summary
Motivated and achievement-driven professional with a proven track record of excelling in demanding and high-pressure environments throughout a successful military career. Known for a strong work ethic and dedication, now seeking to transition into a new field of work.
Overview
7
7
years of professional experience
Work History
Security Officer
Duke Hospital
08.2024 - 03.2025
- Company Overview: Allied Universal
- Monitored and ensured the safety of hospital premises, staff, and patients through routine patrols and surveillance
- Responded promptly to security incidents, providing support and maintaining order in emergency situations
- Delivered excellent customer service while assisting visitors, patients, and employees with security-related inquiries
- Coordinated with hospital staff and law enforcement to handle sensitive situations effectively
- Maintained detailed incident reports and logs to ensure accountability and compliance with hospital policies
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Specialist| Operations and Visitor Management
United States Air Force
11.2017 - 11.2023
- Company Overview: 4th Security Forces Squadron
- Conducted regular security patrols and responded quickly to emergencies, ensuring safety and compliance with protocols
- Provided exceptional customer service at the visitor center, managing visitor inquiries and completing administrative tasks accurately
- Managed and implemented the Defense Biometric Identifications System (DBIDS), overseeing security protocols and maintaining accurate records
- Maintained a Secret Security Clearance, ensuring the secure handling of sensitive information
- Screened incoming employees, personal belongings, and shipments for security concerns.
Education
Associate of Science -
Wake Tech Community College
Raleigh, NC04.2026
Skills
- Leadership and team management
- Organizational skills
- Microsoft Office Suite
- Data management tools
- Problem-solving
- Credentialing policies
- Logistics management
- CCTV experience
Major
Cyber Security
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Officer
Duke Hospital
08.2024 - 03.2025
Security Specialist| Operations and Visitor Management
United States Air Force
11.2017 - 11.2023
Associate of Science -
Wake Tech Community College
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