McKayla Clark
Fayetteville
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Coordinator
Earl & Rachel Smith Strand Theatre
09.2023 - 02.2025
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Enhanced attendee experience by meticulously planning and executing event logistics.
Disaster Relief Volunteer
American Red Cross
08.2018 - 11.2023
- Conducted thorough damage assessments to facilitate prompt recovery assistance for impacted communities.
- Increased public awareness of potential hazards through targeted outreach campaigns and educational programs.
- Coordinated shelter operations to provide temporary housing solutions for displaced individuals and families after disasters.
- Supported affected populations by coordinating and distributing essential supplies during disaster relief operations.
Operations Manager
Scioto Society
05.2021 - 09.2023
- Supervised venue staff and kept employees compliant with company policies and procedures.
- Led onboarding and training of ushers to ensure smooth daily operations.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Library Archive Intern
Guilford College
08.2018 - 05.2020
- Assisted researchers in locating relevant documents, contributing to their academic success and satisfaction with the library''s resources.
- Promoted increased community engagement through organizing educational events, exhibits, and workshops related to the library archive''s holdings.
- Collaborated closely with librarians and other staff in cross-departmental projects, fostering a positive work environment.
- Contributed to long-term preservation efforts through regular condition assessments and implementation of appropriate preventive measures.
Education
Bachelor of Arts - Theatre
Guilford College
Greensboro05-2020
Skills
- Crisis management
- Schedule management
- Writing and verbal communication
- Facility maintenance
Certification
- Crowd Management Training - 2021
Timeline
Event Coordinator
Earl & Rachel Smith Strand Theatre
09.2023 - 02.2025
Operations Manager
Scioto Society
05.2021 - 09.2023
Disaster Relief Volunteer
American Red Cross
08.2018 - 11.2023
Library Archive Intern
Guilford College
08.2018 - 05.2020
Bachelor of Arts - Theatre
Guilford College
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