Francisco Sorto

Proven leader in high-stakes environments, adept at boosting customer satisfaction and streamlining operations for Take 5 Oil Change and GardaWorld Cash Services. Excelled in employee management and policy enforcement, enhancing safety and efficiency. Skilled in customer engagement and POS systems, achieving significant performance improvements.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Developed key skills in retail environment, including team leadership and effective problem-solving. Skilled in inventory management and enhancing customer satisfaction. Seeking to leverage these transferable skills in new field to drive operational success and foster positive work environment.

Highly motivated and dependable with strong organizational and leadership abilities. Possesses foundational knowledge in inventory management and customer service, with skills in team supervision and store operations. Committed to driving sales growth and ensuring excellent customer experience.