Francisco Silva
Charlotte,NC
Summary
Results-driven candidate known for problem analysis, efficient task management, and strong verbal communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Handyman/Owner
Silva Handyman Services
11.2021 - Current
- Performed general maintenance tasks including plumbing, electrical repairs, and carpentry work.
- Diagnosed issues in appliances and systems to provide effective solutions.
- Collaborated with clients to understand their needs and deliver tailored handyman services.
- Managed inventory of tools and materials to ensure timely project completion.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
Medical Marijuana Cultivator
Major Farms LLC
01.2011 - 01.2021
- Cultivated high-quality cannabis plants using advanced horticultural techniques.
- Monitored environmental conditions to optimize growth and yield.
- Implemented pest management strategies to ensure plant health and compliance.
- Trained junior cultivators on best practices in cultivation and maintenance.
- Maintained detailed records of plant growth, feeding schedules, and treatments.
- Coordinated harvesting schedules to maximize efficiency and product quality.
- Developed standard operating procedures for cultivation processes and safety protocols.
- Collaborated with cross-functional teams to enhance production workflows and outcomes.
- Maintained a clean and organized cultivation environment, reducing the risk of contamination and disease.
- Contributed to a positive company culture by maintaining a professional attitude and strong work ethic at all times during daily operations.
- Assisted with maintenance and installation of irrigation equipment.
- Assembled and maintained greenhouses and other structures to assist with business operations.
- Led team of 30 skilled and unskilled farm personnel.
Cashier/Customer Greeter
US Cellular Wireless
07.2010 - 04.2011
- Processed customer transactions accurately using point-of-sale systems.
- Handled cash, credit, and debit transactions efficiently to maintain financial integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Insurance Broker
Cost U Less Insurance
06.2009 - 05.2010
- GAnalyzed client needs to provide tailored insurance solutions and enhance customer satisfaction.
- Developed comprehensive insurance plans by evaluating coverage options and risk management strategies.
- Negotiated terms with insurers to secure favorable policies for clients while maintaining compliance standards.
- Guided clients through complex claims processes, ensuring timely resolutions and effective communication with stakeholders.
- Conducted market research to identify emerging trends, enabling proactive adjustments to insurance offerings and services.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Calculated quotes and educated potential clients on insurance options.
- Sold auto and commercial lines insurance policies to new and existing customers
- Awarded Highest salesman multiple months
Parts Sales Manager
AutoZone
04.2008 - 06.2009
- Managed inventory levels to optimize parts availability and reduce stock shortages.
- Developed and implemented training programs for new sales associates to enhance product knowledge.
- Analyzed sales data to identify trends and adjust inventory strategies accordingly.
- Led a team in achieving quarterly sales targets through strategic marketing initiatives.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Led a team of sales associates to consistently surpass monthly sales goals.
Education
High School Diploma -
Ukiah High School
Ukiah, CA08.2008
Skills
- Results driven
- Driven individual
- Precision-focused
- Strong verbal and written communication
- Optimistic demeanor
- Problem analysis and resolution
- Collaborative team member
- Efficient task management
- Proficient Problem-solving
- Reliability
- Adaptability and flexibility
Certification
TWIC Card
Languages
Spanish
Native or Bilingual
Timeline
Handyman/Owner
Silva Handyman Services
11.2021 - Current
Medical Marijuana Cultivator
Major Farms LLC
01.2011 - 01.2021
Cashier/Customer Greeter
US Cellular Wireless
07.2010 - 04.2011
Insurance Broker
Cost U Less Insurance
06.2009 - 05.2010
Parts Sales Manager
AutoZone
04.2008 - 06.2009
High School Diploma -
Ukiah High School