Summary
Overview
Work History
Education
Skills
Timeline
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Francesca Waddell

Wilmington

Summary

Dynamic professional with a strong background in customer service, veterinary assistance, and problem-solving. Proven ability to enhance client satisfaction through effective communication and attention to detail. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Personal Shopper/Delivery Driver

Instacart/Doordash
03.2024 - Current
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

STEM Educator

Young Scientist Academy
11.2023 - 05.2024
  • Integrated real-world applications into lessons, enhancing relevance and increasing student interest.
  • Designed innovative science curricula to engage students and promote critical thinking.
  • Coordinated and collaborated with other faculty members during lesson plan development.

Veterinary Assistant

Lacroix Pet Hospital
02.2023 - 05.2023
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.

Barista

Starbucks
10.2021 - 10.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Education

Pre-Veterinary Science

Lees-McRae College
Banner Elk
05-2010

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Problem-solving
  • Multitasking
  • Professionalism
  • Effective communication

Timeline

Personal Shopper/Delivery Driver

Instacart/Doordash
03.2024 - Current

STEM Educator

Young Scientist Academy
11.2023 - 05.2024

Veterinary Assistant

Lacroix Pet Hospital
02.2023 - 05.2023

Barista

Starbucks
10.2021 - 10.2022

Pre-Veterinary Science

Lees-McRae College

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Francesca Waddell