Frances Kaelim
Asheville
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Successfully raises public awareness about community-based programs and services.
Overview
5
5
years of professional experience
Work History
Executive Director
Bob and Harry's Garage
Independence
04.2023 - Current
- Developed and implemented recruitment strategies to attract qualified candidates through various channels.
- Conducted interviews, negotiated wages, and onboarded new employees.
- Established partnerships with colleges and universities to enhance entry-level talent.
- Successfully improved employment turnover through benefit restructuring, recruiting effective management, and rebuilding company culture.
- Analyzed labor statistics data and presented findings to board members for workforce retention discussions.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Directed daily operations to optimize workflow and maintain service quality standards.
- Implemented procedures to create competitive advantage in the market.
- Collaborated with team members to enhance customer experience and satisfaction.
- Developed strong partnerships with customers that targeted their direct pain points which allowed mutual satisfaction
- Attended workshops with educators to enhance student workplace readiness initiatives.
- Attended industry conferences to promote company image and engage with potential customers.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Recruiter
Aerotek
Florence
02.2022 - 04.2023
- Engaged 60 to 80 qualified candidates daily through internal databases, online forums, and social media to identify top talent.
- Conducted five to ten interviews daily to evaluate candidates for client openings.
- Assessed applicants' knowledge, skills, and experience to align them with suitable positions.
- Created and edited resumes to highlight candidates' qualifications, improving their chances for job placements.
- Memorized skill sets, benefits, and employee value propositions for 15 to 30 facility positions.
- Memorized onboarding processes for 15 to 30 clients and guided candidates through requirements.
- Evaluated and resolved labor relations issues by communicating effectively with management and clients, fostering positive workplace relationships.
- Processed payroll accurately, ensuring correct hours, pay, and overtime were submitted.
Case Manager
Central Community Health Board
Cincinnati
02.2021 - 11.2021
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Coordinated with healthcare providers to enhance client care quality and communication.
- Facilitated client intake processes, ensuring accurate documentation and comprehensive information collection.
- Managed case records using electronic health systems for accurate data tracking.
- Conducted regular follow-up meetings to assess client progress and refine care plans.
Education
Bachelor of Science - Psychology
Northern Kentucky University
Newport, KY12-2020
Skills
- Business Development strategy
- Sales management
- Strategic planning
- Customer relationship management
- Operational optimization
- Data analysis
- Government relations
- Team leadership, training, and development
- Employee onboarding
- Benefit restructuring
- Public speaking
Leadership Roles
- Northern Kentucky Workers Investment Board
- Boone County ATC Steering Committee/Diesel Advisory Committee
- Great Oaks Diesel Advisory Committee
- Gateway Service Region Stakeholder
- Women’s Initiative Professional series
Timeline
Executive Director
Bob and Harry's Garage
04.2023 - Current
Recruiter
Aerotek
02.2022 - 04.2023
Case Manager
Central Community Health Board
02.2021 - 11.2021
Bachelor of Science - Psychology
Northern Kentucky University