Finley Harrell
Raleigh
Summary
Reliable and motivated worker who is committed to providing fast and accurate service. Experienced in collaborative environments where coordination and teamwork are crucial. Skilled in effective communication and process improvement, excelling in task management and conflict resolution. Seeking to transition to a new field, leveraging transferable skills to drive success in diverse settings.
Overview
2
2
years of professional experience
Work History
Team Associate
Hobby Lobby
09.2024 - Current
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained organized merchandise displays, ensuring compliance with company standards.
- Processed transactions efficiently, contributing to daily sales goals and accuracy.
- Collaborated with team members to restock inventory, improving store operations.
- Trained new associates on store policies and procedures, promoting consistency in service delivery.
- Resolved customer inquiries effectively, enhancing loyalty and retention rates.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
Server
Aviator Pizza & Brew
02.2025 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to minimize wait times.
- Assisted in training new servers on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Processed payments accurately, handling cash and electronic transactions with attention to detail.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills under pressure.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Stocker
Walmart
05.2024 - 09.2024
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Utilized equipment such as pallet jacks and forklifts to transport merchandise safely.
- Collaborated with team members to optimize product placement and enhance customer experience.
- Monitored sales trends to anticipate stock needs and adjust ordering accordingly.
- Maintained effective team member communication.
Education
No Degree - Marketing
Appalachian State University
Boone, NCHigh School Diploma -
John A Holmes High School
600 Woodard St, Edenton, NC 2793206-2023
Skills
- Money Handling
- Attention to Detail
- Teamwork and collaboration
- Positive attitude
- Decision-making capacity
- Customer service
- Problem-solving
Timeline
Server
Aviator Pizza & Brew
02.2025 - 08.2025
Team Associate
Hobby Lobby
09.2024 - Current
Stocker
Walmart
05.2024 - 09.2024
No Degree - Marketing
Appalachian State University
High School Diploma -
John A Holmes High School