Dynamic and compassionate Patient Care Technician with a history at Fresenius Medical Care Holdings Inc., skilled in vital signs monitoring and fostering patient satisfaction. Excelled in streamlining healthcare workflows and enhancing team collaboration. Brings CPR certification and a proven ability to create positive patient experiences, demonstrating both technical proficiency and empathetic patient care.
• Welcomed customers warmly.
• Processed transactions efficiently.
• Resolved inquiries efficiently within set deadlines.
• Ensured cleanliness and orderliness of checkout zone.
• Support with daily tasks
• Provide Transportation to clients to their appointments and activities
• Assist clients participate in community activities and build social connection
• Administer medication to clients
• Perform housekeeping tasks like vacuuming, wash dishes, and cleaning
• Assign tasks and delegate work crew members based on shift needs.
• Train new employees on procedures and standards
• Provide coaching and feedback to staff to improve performance
• Address employee concerns and resolve conflict
• Interact with customers to ensure positive dining experience
• Maintain a clean and welcoming restaurant environment
• Answering phone calls and directing inquiries to appropriate personnel.
• Handling deposits
• Cashier
• Provide great customer service