FELICIA SESSOMS
WHITAKERS
Summary
Hard worker with team oriented back ground. Possesses ability to multi-task while identifying opportunities that will enhance overall growth of any company that grants me employment.
Overview
12
12
years of professional experience
1996
1996
years of post-secondary education
Work History
Quality Assurance Specialist
THE CHEESECAKE FACTORY BAKERY
BATTLEBORO
04.2015 - Current
- Monitors QA processes and policies to assure consistent application in daily production
- Analyzes non-conformance to determine product/process variations
- Establish effectiveness of modifications by performing product and process inspections
- Conducts SQF Verification tasks as applicable
- Utilizes knowledge and experience to make final decision on product and acceptability process
- Conduct cusum testing to improve yield opportunity to enhance company financial growth
- Conduct performance appraisals for Quality Inspectors, identify strength and weakness to enhance personal growth of QA team
Quality Assurance Lead Technician
Cheesecake Factory Inc
BATTLEBORO
04.2014 - Current
- Conducted routine inspections to ensure compliance with quality standards.
- Developed and implemented testing protocols for new menu items.
- Trained staff on quality assurance procedures and best practices.
- Monitored food safety practices to maintain high health standards.
- Performed root cause analysis on production issues, identified corrective actions, and tracked results.
- Lead daily meetings with team members to review progress towards achieving goals.
- Coordinated process improvement initiatives to reduce scrap and improve product quality.
- Participated in cross-functional teams focused on improving overall operational efficiency through process improvements.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Trained end users on software and hardware functionality, best practices and protocols.
Laboratory Technician
Cheesecake Factory Inc
BATTLEBORO
04.2014 - Current
- Conducted quality control tests on ingredients and finished products for consistency.
- Maintained laboratory equipment and ensured proper calibration for accurate results.
- Assisted in developing and implementing standard operating procedures for lab
- I also performed test on cakes too make sure they was safe to ship out as well as perform Gluten and Listers samples ,Water samples also
- Documented test results and maintained detailed records of laboratory activities.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Completed lab tests and communicated results to supervising staff.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
Production Worker
ROCKY MOUNT
01.2014 - 03.2015
- Worked and Assisted with elevator parts
- Counted and Reported Inventory
- Employee of the Year 2007
Education
Felicia Sessoms
ROCKY MOUNT, NCSome College (No Degree) - Environmental Biology
Nash Community College
Nashville, NCSkills
- Quality Inspector
- Responsible
- Leadership Skills
- Employee of the Month
- Communication Skills
- Team Working skills
- Continuous Improvement
- Strong Visual Inspection
- Quality improvement
- Team leadership
- Effective communication
- Attention to detail
- Sound decision-making skills
- Decision-making
- Technical documentation
Timeline
Quality Assurance Specialist
THE CHEESECAKE FACTORY BAKERY
04.2015 - Current
Quality Assurance Lead Technician
Cheesecake Factory Inc
04.2014 - Current
Laboratory Technician
Cheesecake Factory Inc
04.2014 - Current
Production Worker
01.2014 - 03.2015
Felicia Sessoms
Some College (No Degree) - Environmental Biology
Nash Community College
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