Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia McColl

Maxton

Summary

Detail-oriented and highly organized customer service representative with several-year history of serving customers in the field setting. Technically savvy and expert user of various software packages. Interested in contributing to industry.

Overview

28
28
years of professional experience
1999
1999
years of post-secondary education

Work History

Referral Coordinator

Scotland Physicians Network
Laurinburg
02.2024 - Current
  • Coordinated patient referrals to specialists within Scotland Physicians Network.
  • Communicated with healthcare providers to ensure timely appointment scheduling.
  • Reviewed referral documentation for accuracy and completeness before submission.

Front Office Lead

Wolonick Family Practice
Laurinburg
03.2017 - 02.2024
  • Managed front office operations and ensured smooth patient flow.
  • Scheduled patient appointments and maintained accurate records in the system.
  • Coordinated communication between patients and healthcare providers effectively.

Associate Manager

Kentucky Fried Chicken, KFC
Rockingham
05.1997 - 07.2007
  • Managed daily operations to ensure efficient service and customer satisfaction.
  • Trained team members on food safety and quality standards.
  • Implemented inventory control procedures to reduce waste and improve efficiency.

Daily Cash balances and deposits

Education

Marlboro County High School
Bennettsville, SC

Skills

Daily Cash balances and deposits customer service skill’s positive attitude and reliably person Computer skills etc

Timeline

Referral Coordinator

Scotland Physicians Network
02.2024 - Current

Front Office Lead

Wolonick Family Practice
03.2017 - 02.2024

Associate Manager

Kentucky Fried Chicken, KFC
05.1997 - 07.2007

Marlboro County High School
Felicia McColl