Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Drywall Installer
Independent Contract
07.2024 - 10.2024
Applied additional sealing coats to repair uneven surfaces and provide quality finish.
Finished surfaces by sanding, spackling, texturing, and painting them.
Attached metal corner beads at corners of walls prior to applying plaster mix.
Performed minor carpentry tasks related to installation of drywalls such as framing doors and windows.
Measured and cut drywall sheets to fit into wall frames.
Completed drywall finish work with exceptional quality and efficiency.
Reviewed blueprints and diagrams to plan work sequences and verify project requirements.
Checked for accuracy in measurements before installing the drywall material.
Mixed plaster compounds according to manufacturer's instructions.
Ensured proper ventilation in enclosed areas where hazardous chemicals were used like spray foam insulation.
Sealed joints by embedding tape into sealing compound.
Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
Bricklayer
Pyramid brick masonry
01.2024 - 10.2024
Applied sealants around windows and doors for weatherproofing purposes.
Molded expansion joints and edges using edging tools, jointers, and straightedge.
Adhered to operation and safety instructions when using equipment and tools including lock-out tag-out and confined spaces safety procedures.
Mixed mortar by hand, wheelbarrow or mechanical mixer.
Removed debris from work area at the end of each day's activities.
Checked verticality of walls using plumb bob or laser level equipment.
Installed flashing around window sills, door frames and rooflines.
Measured and cut bricks to specific dimensions using a range of hand tools.
Package Delivery Driver
Amazon
02.2023 - 04.2024
Identifying potential unsafe conditions such as icy roads or heavy traffic areas that could affect route times or safety.
Following all safety protocols while operating a motor vehicle during deliveries.
Assisted in loading delivery trucks with prepared packages.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Loaded and unloaded boxes and packages to move to and from vehicle.
Processed shipment documents neatly and efficiently for each load.
Contacted customers prior to delivery to coordinate delivery times.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Logged package delivery time in system for proof of delivery and to close orders.
Used problem-solving skills to address and navigate delivery challenges.
Navigated routes with relevant map programs and GPS systems.
Maintaining records of deliveries using automated systems or logbooks.
Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Reporting accidents or incidents involving delivery personnel or company property immediately to supervisors or managers.
Ensured confidentiality and security of delivered packages.
Drove delivery truck or van to transport orders.
Collected signatures or other proof of delivery from recipients.
Carried heavy items from vehicle to customer building location.
Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
Certified electrician helper
HardHat Workforce
05.2019 - 12.2023
OSHA certified
Skills with basic hand & power tools
Experience with reading blueprints or electrical schematics
Pull wire from conduit
Experience with bending, measuring, & cutting pipe
Installing electrical equipment
Observe & assist senior electrician
Maintain tools & inventory
Great listening skills
Installed power supply wiring and conduit such as EMT, O-CAL, Rigid conduit, MC cable, strut.
Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
Addressed and resolved worksite safety hazards to reduce risk.
Constructed conduits from various materials including PVC pipe, aluminum tubing and steel piping.
Reviewed blueprints to determine electrical component and wiring locations.
Floor Technician
ABM
06.2022 - 04.2023
Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
Operated Type equipment to clean various floor types.
Maintained cleanliness through waxing, buffing, and vacuuming within organization.
Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
Customer Service Representative
Optim Health
12.2017 - 05.2019
Responsible for providing them with information regarding their coverage
Helping patients understand financial responsibility in a helpful and courteous manner
Taking inbound and making outbound calls to patients regarding outstanding balances
Following established procedures to resolve patient account balances:
Identifying consumer payment plans
Utilizing call scripts provided
Setting up consumer payments over the phone
Documenting all conversations electronically on company and/or client systems
Providing information to Client Services as needed
Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
Mentored junior team members and managed employee relationships.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Monitored customer satisfaction levels through surveys and feedback forms.
Provided top quality control and eliminated downtime to maximize revenue.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained a high level of professionalism when dealing with difficult customers.