Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fallon Gulledge

KANNAPOLIS

Overview

4
4
years of professional experience
1
1
Certification

Work History

Recruiting Coordinator

Swim Club Management Group, Inc
Huntersville
01.2025 - Current
  • Scheduled interviews for candidates and hiring managers to facilitate efficient recruitment.
  • Maintained applicant tracking system, ensuring accuracy of candidate information.
  • Participated in career fairs and recruiting events to establish relationships with colleges and universities.
  • Collaborated with Human Resources team to ensure adherence to employment laws at all levels.
  • Fostered positive candidate experience throughout the hiring process to promote employer brand.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Assisted onboarding process for new hires by delivering orientation information and collecting necessary documentation.

Customer Service Supervisor

Dicks Sporing Goods
Concord
10.2022 - 01.2025
  • Trained new staff on company policies and procedures to ensure compliance.
  • Resolved customer complaints swiftly, enhancing overall satisfaction.
  • Monitored team performance, delivering constructive feedback for improvement.
  • Collaborated with management to refine service delivery processes.
  • Answered phone calls, addressing questions and concerns promptly.
  • Assisted staff in resolving complex customer issues with targeted solutions.

Lifeguard Manager

Swim Club Lifeguard Charlotte
Huntersville
05.2021 - 09.2024
  • Supervised lifeguard team during shifts to ensure safety protocols were followed.
  • Conducted training sessions for lifeguards on emergency response techniques.
  • Monitored pool area for hazards and maintained cleanliness standards regularly.
  • Responded to emergencies swiftly, providing first aid as necessary.
  • Communicated with parents and members regarding safety policies and procedures clearly.
  • Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
  • Supervised maintenance tasks such as cleaning filters, testing chemicals and inspecting equipment for signs of wear or damage.
  • Performed regular inspections of pool facilities to identify potential hazards or areas of improvement in terms of safety standards.
  • Provided guidance and support to lifeguards when needed, ensuring they had the necessary resources available at all times.

Education

Associate of Arts -

Rowan Cabarrus Community College
Salisbury, NC
07-2024

High School Diploma -

Northwest Cabarrus High School
Concord, NC
05-2022

Skills

  • Applicant tracking systems
  • Effective communication
  • Interview scheduling
  • Employment law compliance
  • Human resources support
  • Customer relationship management

Certification

  • Red Cross Lifeguard Instructor
  • Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid

Timeline

Recruiting Coordinator

Swim Club Management Group, Inc
01.2025 - Current

Customer Service Supervisor

Dicks Sporing Goods
10.2022 - 01.2025

Lifeguard Manager

Swim Club Lifeguard Charlotte
05.2021 - 09.2024

Associate of Arts -

Rowan Cabarrus Community College

High School Diploma -

Northwest Cabarrus High School

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Fallon Gulledge