Fallon Goodson
Sylva
Summary
Dynamic professional with a strong work ethic and exceptional organization skills, previously at Jennifer Fowler/Primp Hair Studio. Proven ability to enhance customer satisfaction through meticulous attention to detail and effective communication. Resourceful in managing multiple tasks while maintaining a commitment to quality and service in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Personal Assistant
Jennifer Fowler/ Primp Hair Studio
01.2024 - Current
- Coordinated scheduling and appointments for clients, optimizing daily operations.
- Managed inventory of salon products, ensuring availability and organization.
- Assisted in client consultations, providing support to stylists and enhancing customer experience.
- Maintained salon cleanliness and organization, adhering to health and safety standards.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Permanent Makeup Artist
Forbidden Color Tattoos
07.2017 - Current
- Consulted with clients to determine desired permanent makeup styles and preferences.
- Executed precise application of microblading techniques to enhance client features.
- Provided aftercare instructions and addressed client inquiries regarding healing processes.
- Maintained a clean and sterile workspace to ensure safety and compliance with health standards.
- Developed customized color palettes to match individual client skin tones for optimal results.
- Implemented feedback mechanisms to enhance service delivery and improve overall customer satisfaction.
- Maintained strict hygiene and safety standards during all procedures, promoting a clean and comfortable environment for clients.
- Attended professional development workshops to continuously refine my skills as a Permanent Makeup Artist.
- Increased customer retention through exceptional attention to detail and personalized consultations.
Bartender
Harrah’s Cherokee Casino
04.2024 - 03.2025
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in training new staff on drink preparation and customer service protocols.
- Provided exceptional customer service, fostering a welcoming atmosphere for guests.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Substitute Teacher/ Head Soccer Coach
Jackson County Schools
08.2016 - 08.2019
- Delivered instructional support to enhance student engagement and learning outcomes.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with teaching staff to implement school-wide initiatives and programs.
- Implemented strategies to promote student participation and teamwork during activities.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
Phlebotomy - Phlebotomy
Haywood Community College
Clyde, NCPermenant Makeup Practitioner - Eyebrow, Lip And Eyeliner. Hand And Machine Method
Ann Boyton School of Permanent Makeup
Jonesborough, TNSkills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Dedicated team player
- Exceptional organization
- Detail-oriented mindset
- Valid Driver's license
- Commitment to quality and service
- Resourceful
Timeline
Bartender
Harrah’s Cherokee Casino
04.2024 - 03.2025
Personal Assistant
Jennifer Fowler/ Primp Hair Studio
01.2024 - Current
Permanent Makeup Artist
Forbidden Color Tattoos
07.2017 - Current
Substitute Teacher/ Head Soccer Coach
Jackson County Schools
08.2016 - 08.2019
Phlebotomy - Phlebotomy
Haywood Community College
Permenant Makeup Practitioner - Eyebrow, Lip And Eyeliner. Hand And Machine Method
Ann Boyton School of Permanent Makeup