Faith Watson
Wilmington
Summary
I am currently pursuing certification as an EMT-Basic and seeking a full-time position immediately upon completion. I am dedicated to serving my community through providing life-saving care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
E-Commerce Team Member
Whole Foods Market
05.2025 - 08.2025
- Accurately and efficiently shopped, packed, and staged online grocery orders for customer pickup or delivery
- Utilized company apps and handheld technology to manage online orders, update item availability, and ensure order accuracy.
- Monitored product substitutions and customer preferences to provide personalized service and ensure satisfaction
- Ensured product quality, freshness, and presentation met company standards, contributing to overall customer satisfaction.
- Provided excellent customer service by communicating effectively and resolving conflicts
- Managed store inventory and restocked products. Adhered to food safety and quality assurance protocols.
- Maintained clean and organized store in compliance with Whole Foods' safety and sanitation standards, promoting a safe shopping environment.
Volunteer Services Intern
Urban Ministries of Wake County
05.2024 - 07.2024
- Assisted Volunteer Services department with application processing, onboarding, scheduling, and other clerical tasks
- Coordinated interdepartmental meetings to enhance collaboration and communication
- Developed resource drive to support children in need, improving access to essential services
- Participated in various forms of community outreach
- Raised awareness for the needs and goals of Urban Ministries
- Collaborated with interns, volunteers, employees, and supervisors from varying roles
- Implemented retention techniques to foster ongoing volunteer engagement and commitment
- Greeted individuals and led tours of facilities
- Operated Volgistics and Apricot systems
Floor Cashier
Harris Teeter
05.2023 - 05.2024
- Operated cash register, processing cash, check, and credit card transactions accurately and efficiently.
- Managed self and express checkout systems, ensuring smooth and timely transactions for customers.
- Facilitated carry out and personal shopping for customer orders.
- Monitored sales floor, merchandising and organizing shelves, refrigerators, coolers, and displays to enhance customer experience.
- Sanitized, cleaned, and restocked cash registers frequently
Education
EMT-Basic - Certification Program
Cape Fear Community College
Wilmington, NC05-2026
Bachelor of Science - Nursing
University of North Carolina
Wilmington, NC05-2028
High School Diploma -
Wake Young Women's Leadership Academy
NC05-2025
Skills
- Crisis management
- Professional communication
- Problem resolution
- Data analysis
- Project management
- Collaboration and teamwork
- Lift 50 pounds
Certification
- Basic Life Support (BLS) Provider
- Alcohol & Tobacco ID Verification
Timeline
E-Commerce Team Member
Whole Foods Market
05.2025 - 08.2025
Volunteer Services Intern
Urban Ministries of Wake County
05.2024 - 07.2024
Floor Cashier
Harris Teeter
05.2023 - 05.2024
EMT-Basic - Certification Program
Cape Fear Community College
Bachelor of Science - Nursing
University of North Carolina
High School Diploma -
Wake Young Women's Leadership Academy