Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Faith Baney

Boone

Summary

Strategic, positive, and service-oriented hospitality professional with experience leading shifts, training new employees, and resolving guest issues in fast-paced, high-volume environments. Known for clear communication, reliability, and calmly handling opening/closing procedures and cash reconciliation.

Overview

6
6
years of professional experience

Work History

Shift Lead

Booneshine Brewing Company
Boone
02.2024 - Current
  • Lead front-of-house shifts, coordinating staff to achieve shift goals and deliver excellent guest experiences.
  • Assist with training and onboarding of new employees to maintain service standards.
  • Execute opening and closing procedures including cash counts and end-of-shift reconciliation.
  • Support serving and bartending as needed; proactively monitor the floor to ensure smooth service.

Hostess

The Angus Barn
Raleigh
10.2021 - 01.2024
  • Created a welcoming atmosphere by engaging with guests from arrival to departure.
  • Resolved guest concerns quickly by partnering with managers to ensure best-in-class service.
  • Coordinated host and server teams to keep dining rooms prepared for high volume (up to 3,000 guests per night).
  • Trusted with opening/closing duties: prepared dining rooms, ensured each party had a table ready, and communicated seating plans.

Cashier Assistant Manager

Council On Aging
Hendersonville
04.2019 - 07.2021
  • Opened and closed the store; handled cash and daily reconciliation.
  • Processed customer donations with accurate documentation and receipts.
  • Streamlined cashier workflows to improve service and build strong connections with repeat customers.

Education

GED -

Appalachian State University
Boone, NC
05-2027

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Conflict resolution
  • Cash handling
  • Communication skills
  • Team motivation
  • Assigning work
  • Creative problem solving

Accomplishments

  • Created a T-shirt design for BooneShine Brewing Company
  • Photographs shown in an art show at Appalachian State University

Affiliations

  • In my free time I prioritize creative activities such as, drawing, photography and painting. Or learning how to expand my skills. Being outdoors is a must, wether it's hiking, camping, fly fishing, seeing animals, that is where I find peace and inspiration. I am a full time student and worker, I love to be busy and I am very family oriented, they inspire me and encourage me within my paths.

Timeline

Shift Lead

Booneshine Brewing Company
02.2024 - Current

Hostess

The Angus Barn
10.2021 - 01.2024

Cashier Assistant Manager

Council On Aging
04.2019 - 07.2021

GED -

Appalachian State University

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Faith Baney