Faisal Najeeb
Raleigh
Summary
Business Relationship & Operations Professional with experience managing financial partnerships, contract administration, stakeholder relationships, compliance, and cross-functional business operations. Proven success collaborating with financial institutions, executive leadership, and customers while ensuring regulatory compliance and operational excellence. Recognized for building long-term business relationships, improving processes, and delivering exceptional client experiences.
Overview
11
11
years of professional experience
Work History
Sales Professional
Leith VW of Cary
Cary, NC
11.2024 - Current
- Managed a portfolio of client relationships while providing consultative business solutions.
- Coordinated activities across Sales, Finance, Service, and Management teams.
- Maintained accurate CRM records and reporting.
- Built long-term client relationships resulting in repeat business and referrals.
- Recognized as the dealership's top-performing sales professional.
Finance Manager
Leith Volkswagen
Cary, NC
03.2024 - 04.2025
- Managed relationships with multiple banking partners and financial institutions to facilitate lending and financing solutions.
- Served as the primary liaison between customers, lending partners, dealership leadership, and internal departments.
- Coordinated contract documentation while ensuring compliance with regulatory and lender requirements.
- Negotiated financing structures and pricing with banking partners.
- Maintained complete and accurate documentation for financial transactions.
- Ensured compliance with federal lending regulations including TILA and CFPB requirements.
- Collaborated with cross-functional teams to improve operational efficiency and customer satisfaction.
Business Development Manager
Leith VW of Cary
Cary, North Carolina
09.2023 - 01.2024
- Conducted thorough research on various vehicle makes and models to determine the best options based on budget, preferences, and needs.
- Evaluated and compared vehicle features, prices, and reviews from multiple sources to make informed purchasing decisions.
- Negotiated with dealerships or private sellers to secure favorable pricing, financing terms, and additional incentives.
- Arranged and participated in test drives to assess vehicle performance, comfort, and suitability for personal use.
- Coordinated pre-purchase inspections, vehicle history checks, and necessary paperwork to ensure a smooth and transparent purchasing process.
Sales Professional
Leith Volkswagen
Cary, NC
02.2021 - 08.2023
- Engaged customers to assess automotive needs and preferences, delivering tailored recommendations.
- Conducted vehicle demonstrations and test drives, highlighting features to facilitate informed purchasing decisions.
- Consistently recognized as the top salesperson at the dealership, I have a proven track record of exceeding monthly and quarterly sales targets through strong customer relationships, product expertise, and a consultative sales approach. I rank among the highest performers in unit volume and gross profit, while maintaining exceptional customer satisfaction and repeat business.
- Negotiated pricing and terms to achieve beneficial agreements while enhancing dealership profitability.
- Recognized as member of Volkswagen Elite Sales Team for outstanding sales performance and customer commitment.
- Acknowledged as Brand Ambassador for Leith VW, reflecting dedication to Volkswagen brand.
Store Manager
Avis and Budget
Raleigh, NC
08.2015 - 07.2020
- Assisted customers with rental inquiries, including vehicle availability, rates, and rental policies.
- Conducted vehicle inspections to ensure they meet rental standards and are in good condition for customers.
- Handled customer complaints and concerns in a timely and courteous manner, seeking solutions to ensure customer satisfaction.
- Managed a team of rental agents, providing guidance, training, and support to ensure excellent customer service and achieve sales targets.
- Handled administrative tasks such as scheduling, payroll, and reporting, ensuring compliance with company policies and procedures.
Education
A.A.S - Business Administration: Marketing
Wake Technical Community College
Raleigh, NCSkills
- Enterprise Relationship Management
- Stakeholder Management
- Contract Administration
- Compliance
- Business Development
- Financial Services
- Banking Relationships
- Vendor Management
- Cross-functional Collaboration
- Project Coordination
- Process Improvement
- Reporting & Analytics
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Outlook
Accomplishments
- 960+ vehicles sold over the past four years.
- $2M+ in vehicle sales generated
- Top 1% performer within the company
- Volkswagen Elite Sales Consultant recipient.
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Sales Professional
Leith VW of Cary
11.2024 - Current
Finance Manager
Leith Volkswagen
03.2024 - 04.2025
Business Development Manager
Leith VW of Cary
09.2023 - 01.2024
Sales Professional
Leith Volkswagen
02.2021 - 08.2023
Store Manager
Avis and Budget
08.2015 - 07.2020
A.A.S - Business Administration: Marketing
Wake Technical Community College