Dayanna Mendez
Greensboro
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Church World Service
02.2024 - 02.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Conducted client intake interviews to determine client service need and eligibility.
- Maintained immigration attorneys' schedules to enable timely client service delivery and promote firm's clientele.
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
Staffing Recruiter
Onin Staffing
05.2022 - 01.2024
- Responsible for Prescreening, interviewing and onboarding candidates.
- Called and emailed Clients to schedule interviews with candidates when needed
- Scheduled group and follow-up interviews for candidates.
- Translated wording of benefits packages into plain-language summaries for job postings.
- Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
- Established a strong employer brand for clients by creating compelling job advertisements and promoting positive company culture across various platforms.
Assistant Store Manager
Cash America
04.2014 - 10.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
- Met and exceeded monthly store goals
Receptionist
SDR
01.2013 - 03.2014
- Answered central telephone system and directed calls accordingly
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Responded to inquiries from callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products
Education
High School Diploma -
North West Cabarrus High School
Concord, NCSkills
- Recruiting
- Store Management Experience
- Interviewing
- Administrative Experience
- Employee Orientation
- Translation
- Bilingual
- Leadership
- 15,000 KPH
- Data entry
- Time management
- Attention to detail
- Dependable and responsible
- Computer skills
- Notarial acts
Certification
NC Notary Public
Timeline
Administrative Assistant
Church World Service
02.2024 - 02.2025
Staffing Recruiter
Onin Staffing
05.2022 - 01.2024
Assistant Store Manager
Cash America
04.2014 - 10.2021
Receptionist
SDR
01.2013 - 03.2014
NC Notary Public
High School Diploma -
North West Cabarrus High School
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