Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evricka Haile

Charlotte

Summary

Accomplished in customer support expertise and maintaining composure under pressure, I leveraged these skills at Walmart and Rica's Financial Services to enhance customer satisfaction and streamline operations. Demonstrated consistent reliability, achieving a safe driving record with Uber and Lyft. My proactive approach and ability to manage high-pressure situations have consistently fostered positive customer experiences.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Walmart
08.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Driver

Uber And Lyft
12.2020 - 04.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Customer Service

Rica's Financial Services
01.2019 - 01.2020
  • Gained and maintained department product knowledge to facilitate customer service.
  • Assisted office operations for improved efficiency and customer service satisfaction.
  • Managed business customer service, responding to requests and concerns promptly.
  • Delivered exceptional customer service and supported positive brand experience.

Education

High School Diploma -

Fairview High School
Camden
05-1992

Skills

  • Customer Support Expertise
  • Customer Experience Management
  • Consistent Reliability
  • Composure Under Pressure

Timeline

Customer Service Cashier

Walmart
08.2023 - Current

Driver

Uber And Lyft
12.2020 - 04.2022

Customer Service

Rica's Financial Services
01.2019 - 01.2020

High School Diploma -

Fairview High School
Evricka Haile