Evelyn Rocha-Castillo
Pineville
Summary
Dependable General Worker with a proven track record in efficiently completing tasks across diverse environments. Expertise in manual labor and equipment operation, combined with a strong commitment to maintaining safety and organization. Demonstrated adaptability and a solid work ethic contribute to team success and operational excellence. Career aspirations include leveraging skills within a dynamic team to drive impactful results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Sparetime Entertainment
Pineville
04.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted visitors to provide information and direct to appropriate personnel.
- Directed clientele to appropriate sections, ensuring seamless internal access.
- Delivered thorough insights regarding promotional initiatives.
- Cultivated relationships with clients to navigate them to preferred areas within the facility.
Intern
Mecklenburg County
Charlotte
06.2024 - 08.2024
- Analyzed job needs and delegated duties to boost efficiency.
- Created a harmonious working environment for both colleagues and senior leadership.
- Regularly provided assistance with file management tasks.
- Enhanced proficiency through participation in advanced training initiatives.
- Facilitated approval of city-related permits.
Sales Associate
World Market
09.2023 - 03.2024
- Structured displays to attract customers and highlight key products.
- Built relationships with customers to encourage repeat business.
- Completed refunds in alignment with established store policies.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Facilitated customer product searches and checked inventory at various store sites.
- Collaborated with customers to identify needs, address product inquiries, and suggest optimal solutions.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06-2025
Skills
- Effective team collaboration
- Proficient in prioritizing tasks
- Critical thinking skills
- Strong comprehension skills
- Reliable and punctual
- Goal-Oriented
- Adaptable mindset
- Courteous and professional
- Analytical thinking
Certification
- Workeys assessment: silver and gold
Accomplishments
Gold Presidential Volunteer Service Award
National Science Honor Society Committee Officer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign Language
Professional
References
References available upon request.
Timeline
Intern
Mecklenburg County
06.2024 - 08.2024
Front Desk Receptionist
Sparetime Entertainment
04.2024 - Current
Sales Associate
World Market
09.2023 - 03.2024
High School Diploma -
South Mecklenburg High School
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