Eve Holmes
Department Assistant
Fayetteville
Summary
Dedicated professional with experience in administrative support, communication, and problem-solving. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Department Assistant
Webster University
Fort Liberty (Fort Bragg), NC
08.1996 - 03.2024
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Managed inventory of office supplies and adjunct textbooks and materials.
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Served as a liaison between the department heads and other staff members through the university chain.
- Organized files both physically and electronically, improving document accessibility for all team members.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Developed and implemented strategies to streamline office operations.
- On honor system to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed automation of office procedures utilizing Microsoft Word, Excel, PowerPoint, and Outlook through Zoom, Starfish, Connections, and Slate.
Education
Master of Arts - Procurement And Acquisitions Management
Webster University
St Louis, MO 10.2009 -
Bachelor of Arts - Business Administration
Campbell University
Buies Creek, NC 05.2002 -
Associate of Arts - Business Administration And Computer Systems
Fayetteville Technical Community College
Fayetteville, NC 05.1998 -
Skills
- Worked in a Military Environment
- Worked with Veterans Administration, Tuition Assistance and Financial Aid
- Strong Customer Service Background
- Manage Multiple Phones and Forward to Proper Channels
- Document Preparation and Recordkeeping
- Administrative Background and Support
- Calendar management
- Filing and data archiving
Lifetime of employment
- I began working in sales and front desk clerk at 18. Advanced to teller work; then secretary for the NCO club in Panama. Back in the States, I worked for banks as a teller and savings bond clerk. In Texas, I worked as a fuel desk clerk and sales. Transitioned into over the road driving for 3.5 years.
- Returning to the Carolinas, I was very privileged to work for Hechinger's and Home Quarters as paint, furniture, and housewares associate, next promoted to special order branch head until the doors closed during late 1990's. Started school a year later, which lead to part-time job, them full position at Webster University.
Certification
Government Contracting Certificate
Delta Mu Delta
Honor Society with Webster University; worked as secretary for the local chapter.
Timeline
Master of Arts - Procurement And Acquisitions Management
Webster University
10.2009 -
Bachelor of Arts - Business Administration
Campbell University
05.2002 -
Associate of Arts - Business Administration And Computer Systems
Fayetteville Technical Community College
05.1998 -
Department Assistant
Webster University
08.1996 - 03.2024