Eva Ni
Number 1 Hibachi
Charlotte
3
Languages
6
years of professional experience
Dynamic Cashier Team Leads with proven skills in customer service and team leadership. Recognized for enhancing operational efficiency and fostering strong customer relationships through effective training and streamlined cash handling procedures.
Work History
Cashier Team Lead
5 Years 10 Months- Supervised cashier team to ensure efficient transaction processing and customer satisfaction.
- Trained new cashiers on register operations, customer service, and company policies.
- Implemented streamlined cash handling procedures to enhance accuracy and reduce discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Front of House Employee
2 Months- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Managed front counter operations, efficiently processing orders and payments.
- Collaborated with kitchen staff to expedite order fulfillment and maintain quality standards.
- Trained new employees on food safety protocols and customer interaction standards.
Education
Bachelor of Arts - Political Science
Skills
Cash handling
Team leadership
Positive attitude
Punctual and reliable
Flexible schedule
Register operation
Customer service
Problem-solving
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Elementary
Timeline
Front of House Employee
Mcdonald's
10.2024 - 12.2024Read More
Cashier Team Lead
Number 1 Hibachi
08.2020 - 06.2026Read More
University of North Carolina At Charlotte
Bachelor of Arts from Political Science
Read More