Eva McCullough
Greensboro
Summary
My ability to excel in fast-paced environments allowed me to leverage my quick learning abilities and exceptional customer service skills at Blue Skies Creamery and Blue Nest Mercantile. I am well versed in enhancing customer satisfaction and fostering a welcoming atmosphere. I have demonstrated expertise in food safety compliance and possess a knack for fostering repeat business through energetic and empathetic engagement with patrons.
Overview
2
2
years of professional experience
Work History
Cashier
Blue Nest Mercentile
08.2022 - Current
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Ice Cream Scooper
Blue Skies Creamery
03.2024 - 09.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Barista
Blue V'nilla Bakery and Cafe
02.2023 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
Northern Guilford High School
Greensboro, NC06-2026
Skills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Memory retention
- Reliability and punctuality
- Food safety compliance
- Food handling safety
- Cash handling proficiency
- Guest service
- Cleaning and organization
- Menu memorization
- Patience and empathy
- Allergy awareness
- Portion control
Timeline
Ice Cream Scooper
Blue Skies Creamery
03.2024 - 09.2024
Barista
Blue V'nilla Bakery and Cafe
02.2023 - 06.2023
Cashier
Blue Nest Mercentile
08.2022 - Current
Northern Guilford High School
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