Eva Husband
Winterville
Summary
Results-driven Banking Leader with 10+ years of experience in branch operations, lending support, regulatory compliance, and team leadership. Proven ability to manage daily operations, oversee loan processes from application to closing, and ensure adherence to federal and bank guidelines. Strong background in risk management, audit readiness, and process improvement. Recognized for developing high-performing teams and delivering efficient, compliant financial operations.
Overview
15
15
years of professional experience
Work History
Assistant Vice President / Branch Manager
First Bank
Greenville, NC
07.2024 - Current
- Lead daily branch operations, ensuring full compliance with internal policies, SBA-aligned lending practices, and federal regulations.
- Oversee loan lifecycle support, including application intake, documentation review, and coordination through closing.
- Maintain audit readiness by enforcing strong internal controls, dual control procedures, and documentation accuracy.
- Identify and mitigate operational risk, including fraud detection and adherence to regulatory requirements.
- Manage, coach, and develop staff to improve performance, productivity, and service delivery.
- Partner with lending, compliance, and operations teams to ensure timely and accurate loan processing and servicing.
- Drive process improvements to increase efficiency and reduce operational delays.
- Strengthen customer relationships by providing financial solutions and resolving complex issues.
Relationship Banker
Truist
Greenville, NC
07.2021 - 07.2024
- Ranked in the top 5% for performance through strong relationship management, problem resolution, and sales execution.
- Advised clients on consumer lending options and supported loan application processes.
- Managed complex client needs, including deposits, credit, and account servicing.
- Conducted consultative conversations to identify financial needs and deliver tailored solutions.
- Collaborated with internal partners to support loan referrals and financial services.
Branch Coordinator / Manager
Truist
Greenville, NC
09.2018 - 07.2021
- Provided leadership and oversight of daily branch operations, ensuring efficiency and regulatory compliance.
- Coached and developed team members to meet performance and service goals.
- Ensured operational execution aligned with bank policies and procedures.
- Assisted with complex transactions and escalated client issues to resolution.
Banking Center Manager
Bank of America
Durham, NC
04.2013 - 09.2018
- Led branch operations, achieving performance goals across sales, service, and compliance metrics.
- Managed loan referrals, applications, and client financial needs assessments.
- Partnered with mortgage, small business, and investment teams to deliver full financial solutions.
- Maintained strict adherence to banking regulations and proactively managed operational risk.
Sales & Service Specialist
Bank of America
Goldsboro, NC
01.2012 - 04.2013
- Resolved complex account and service issues while ensuring high customer satisfaction.
- Built and maintained strong client relationships to support sales and service goals.
- Provided operational support and exercised override authority when needed.
- Trained and mentored new team members.
Professional Teller
Bank of America
Greenville, NC
08.2011 - 01.2012
- Processed high-volume transactions with accuracy, handling six-figure amounts.
- Delivered excellent customer service and identified opportunities for additional products.
- Assisted in onboarding and training new tellers.
Education
High School Diploma -
Southside High School
Chocowinity, NCSkills
- Loan Operations & Processing Support
- Regulatory Compliance & Audit Readiness
- Risk Management & Internal Controls
- Team Leadership & Coaching
- Process Improvement & Operational Efficiency
- Customer Financial Solutions
- Cross-Functional Collaboration
- Portfolio & Relationship Management
- Problem Resolution & Decision Making
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Vice President / Branch Manager
First Bank
07.2024 - Current
Relationship Banker
Truist
07.2021 - 07.2024
Branch Coordinator / Manager
Truist
09.2018 - 07.2021
Banking Center Manager
Bank of America
04.2013 - 09.2018
Sales & Service Specialist
Bank of America
01.2012 - 04.2013
Professional Teller
Bank of America
08.2011 - 01.2012
High School Diploma -
Southside High School