Eustache Cummings
Mooresville
Summary
Strategic Human Resources Leader with 20 years of experience in workforce transformation and global expansion. Managed HR budgets over $12M and led teams of 80+ across 20+ countries. Specialized in aligning people strategies with business objectives to enhance employee engagement, retention, and operational efficiency. Advised CEOs and Boards on succession planning, organizational design, and DEI initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Director of People Relations
The Cummings Group
Charlotte
03.2021 - Current
- Directed enterprise People Relations and Labor Relations strategy for workforce exceeding 15,000 employees.
- Oversaw team of People Relations Consultants and HR leaders, supporting complex investigations to drive timely resolutions.
- Acted as primary advisor to C-suite on disciplinary actions, performance management, and grievances.
- Reduced average investigation resolution time by 35% through standardized intake processes and SLAs.
- Partnered with Legal counsel to manage EEOC charges and labor arbitrations, securing over 90% favorable outcomes.
- Led labor strategy during union negotiations and organizing campaigns, ensuring zero work stoppages.
- Designed and delivered Positive Employee Relations training to over 500 leaders, enhancing compliance.
- Implemented escalation protocols for organizational risk assessments, enhancing response capabilities.
Regional Human Resources Director
Nordic Cold Storage
Pooler
03.2015 - 03.2017
- Optimized workforce strategies, achieving reduced labor costs and increased operational efficiency.
- Directed HR operations for 3,200+ employees across 28 locations, ensuring regulatory compliance and operational efficiency.
- Launched regional talent strategy, resulting in 56% increase in internal promotions and 40% decrease in time-to-fill.
- Negotiated vendor contracts, optimizing HR systems to achieve $1.2M in annual cost savings.
- Implemented people analytics dashboards, leading to 24% reduction in unplanned absenteeism.
- Achieved 41% reduction in regional turnover and 33% increase in employee engagement year-over-year.
- Reduced workers’ compensation claims by 38% through proactive safety initiatives.
- Drove restructuring initiatives, improving organizational effectiveness and resource allocation.
Regional Human Resources Director
Sears
Savannah
10.2013 - 03.2015
- Developed and implemented HR policies to enhance workforce productivity in alignment with business objectives.
- Oversaw HR strategy for 28 retail locations, enhancing support for over 3,000 employees across five states.
- Strengthened leadership pipeline through succession planning and development programs for high-potential talent.
- Led regional DEI initiative, tripling underrepresented leadership placements within two years.
- Spearheaded workforce planning and quarterly talent audits, enhancing leadership readiness by sixty percent.
- Led HR integration for five-store acquisition, ensuring compliance and seamless transition.
Senior Human Resources Leader
JCPenney
Macon
10.2012 - 10.2013
- Executed talent and leadership development programs, improving organizational performance and facilitating internal mobility.
- Directed HR strategy for 1,200+ employees in retail and warehouse operations, aligning workforce capabilities with business objectives.
- Achieved 78% retention increase and 72% turnover reduction through compensation redesign initiatives.
- Generated $7.5M in annual cost savings via workforce optimization and HR technology enhancements.
- Implemented KPI-driven performance management system, boosting productivity by 18%.
- Reduced employee relations cases by 50% through targeted leadership training and compliance initiatives, fostering a more compliant and engaged workforce.
Senior Director of Human Resources
Camp Pathways
Savannah
02.2002 - 09.2012
- Redesigned talent strategy for 300+ employees, achieving 38% increase in staff retention and 62% increase in internal promotions within 24 months.
- Directed HR operations and workforce planning across multi-site nonprofit, improving DEI initiatives for over 300 employees.
- Consolidated enterprise HRIS, improving reporting accuracy by 98% and reducing administrative time by 60%.
- Implemented trauma-informed leadership programs, increasing staff satisfaction by 45% and decreasing burnout by 29%.
- Ensured 100% compliance in federal and philanthropic audits, safeguarding organizational integrity.
Education
Master of Science - Human Resource Management
Walden University
Minneapolis, MN03-2021
Bachelor of Science - Business Administration And Management
South University
Savannah, GA06-2019
Skills
- Healthcare HR
- Labor relations expertise
- Labor law compliance
- Workplace investigations
- Union engagement
- Executive investigations oversight
- Policy development
- Compliance management
- Change management
- Labor negotiation stability
- Negotiation strategies
- Case resolution optimization
- Workforce planning
- People relations strategy
- Employee support
- Engagement initiatives
- Risk assessment
- Performance indicators
- Training programs
- Team leadership skills
- Team management
- Conflict resolution
- Effective communication skills
- HR partnership
- Relations training
- Data intervention
- Labor management
Certification
Professional in Human Resources
Timeline
Senior Director of People Relations
The Cummings Group
03.2021 - Current
Regional Human Resources Director
Nordic Cold Storage
03.2015 - 03.2017
Regional Human Resources Director
Sears
10.2013 - 03.2015
Senior Human Resources Leader
JCPenney
10.2012 - 10.2013
Senior Director of Human Resources
Camp Pathways
02.2002 - 09.2012
Master of Science - Human Resource Management
Walden University
Bachelor of Science - Business Administration And Management
South University