Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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EUNICE GUZMAN ESCALANTE

Winston-Salem

Summary

Versatile professional with experience in food handled and customer service. Skilled in managing operations, mentoring staff, and ensuring compliance with safety standards. Committed to driving team cohesion and delivering exceptional service in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Chief

Ihop
Winston Salem
04.2023 - Current
  • Led team to enhance customer service, ensuring timely and accurate order delivery, boosting customer satisfaction.
  • Supervised daily operations, managed staff schedules, and maintained compliance with health and safety standards.
  • Monitored inventory levels and ensured timely restocking, preventing stockouts and maintaining service continuity.
  • Mentored new hires, fostering a positive work environment and enhancing team cohesion.
  • Conducted regular audits of safety protocols, ensuring compliance and minimizing workplace incidents.

Cashier

Lowes
Winston Salem
03.2024 - 07.2025
  • Deliver exceptional customer service, ensuring accurate transactions and maintaining punctuality and a positive attitude.
  • Ensure precise cash handling and transaction accuracy, demonstrating keen attention to detail and commitment to excellence.
  • Assist customers with inquiries and provide solutions, fostering a welcoming environment and exhibiting a strong desire to learn and grow.
  • Work closely with team members to streamline checkout processes, improving overall service speed and customer satisfaction.

Science Teacher

Francisco Penzotti School
Los Olivos
03.2018 - 03.2022
  • Analyzed student data to develop curriculum plans, closing knowledge gaps and boosting learning outcomes.
  • Introduced new teaching methods, leading to higher class participation and engagement.
  • Offered personalized tutoring, resulting in significant improvements in student performance and confidence.
  • Facilitated student-led discussions, promoting critical thinking and enhancing collaborative learning.
  • Managed classroom dynamics effectively, resulting in a conducive learning environment and improved student behavior.
  • Utilized technology-based learning tools, increasing digital literacy and student engagement in scientific topics.
  • Created detailed lesson plans adhering to educational standards, ensuring comprehensive coverage of scientific principles.
  • Implemented interactive science experiments, enhancing student engagement and fostering a hands-on learning environment.

Education

Biology Bachelor Degree -

Ricardo Palma University
Santiago de Surco, Lima, Peru
12.2016

Skills

  • Adaptability
  • Organizational Skills
  • Customer Service
  • Leadership
  • Problem-solving
  • Attention to Detail
  • Communication
  • Teamwork

Languages

  • Spanish
  • English

Certification

  • ServSafe

Timeline

Cashier

Lowes
03.2024 - 07.2025

Crew Chief

Ihop
04.2023 - Current

Science Teacher

Francisco Penzotti School
03.2018 - 03.2022

Biology Bachelor Degree -

Ricardo Palma University

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EUNICE GUZMAN ESCALANTE