Eugene Reuther
Oak Island
Summary
Resourceful sales associate known for strong teamwork and effective communication skills. Experience in resolving customer issues and upselling products, contributing to a positive shopping experience and improved sales outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Bianchi Brickyard
Southport
01.2019 - Current
- Assisted customers with product selections and inquiries.
- Collaborated with team members to improve customer experience and satisfaction.
- Organized product displays to maximize visual appeal.
- Processed sales transactions efficiently at the point of sale.
- Resolved customer complaints, ensuring positive outcomes and retention.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits, aligning them with customer needs.
- Attended weekly team meetings to review performance goals and objectives.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Placed special orders or called other stores to find desired items.
Construction Manager
NVR Ryan Homes
Raleigh
03.2014 - 03.2018
- Managed construction schedules to achieve on-time project completion, aligning with client expectations.
- Coordinated subcontractors to enhance workflow and resource allocation, improving project efficiency.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Conducted regular site inspections to monitor progress and compliance.
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Developed safety protocols to maintain a secure job site environment.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Reviewed blueprints and specifications for accurate project execution.
- Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
- Addressed complaints from clients or public regarding ongoing projects, ensuring resolution aligned with project standards.
- Ensured adherence to local building ordinances by reviewing plans prior to beginning work on each project.
- Read and interpreted drawings and assessed construction against plans.
Education
High School Diploma -
McMurray College
IllinoisSkills
- Sales transactions
- Upselling techniques
- Sales process optimization
- Product knowledge
- Retail display techniques
- Customer relationship management
Certification
North Carolina Contractor License
Affiliations
Golf
Timeline
Sales Associate
Bianchi Brickyard
01.2019 - Current
Construction Manager
NVR Ryan Homes
03.2014 - 03.2018
High School Diploma -
McMurray College