Ethan Jones
Littleton
Summary
Accomplished Supervisor with a proven track record at Jones Truck and Trailer Service, enhancing team productivity and customer satisfaction through strategic planning and effective staff management. Skilled in project management and complex problem-solving, I excel in training and mentoring teams to exceed goals. Achieved significant improvements by focusing on achievements and leveraging both hard and soft skills.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Jones Truck and Trailer Service
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Site Supervisor
MJ Price Construction
05.2015 - 02.2022
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Provided onsite training to help develop employee skills.
- operation of heavy equipment with fine\rough grade control
Education
GED -
Tarheel Challenge Academy
Salemburg, NCSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Strategic planning
- Staff development
- Project management
- Relationship building
- Project planning
- Multitasking Abilities
Certification
- Caterpillar class C medium excavator operator
- Caterpillar class C bulldozer operator
Timeline
Supervisor
Jones Truck and Trailer Service
03.2022 - Current
Site Supervisor
MJ Price Construction
05.2015 - 02.2022
GED -
Tarheel Challenge Academy
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