Summary
Overview
Work History
Education
Skills
Professional Qualities And Skills
Websites
Languages
Timeline
Generic

Ethan Howery

Charlotte

Summary

Successful Flight Attendant with strong dedication to safety and customer service. Quick-witted and polished with dynamic interpersonal skills and de-escalation proficiency. Known for excellent service and friendly, personable attitude.

Overview

7
7
years of professional experience

Work History

Flight Attendant

American Airlines
Charlotte
05.2023 - Current
  • Monitored cabin environment for comfort and addressed passenger requests efficiently.
  • Built rapport with passengers, enhancing overall flight experience and satisfaction.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Provided exceptional in-flight customer service and assistance to passengers.

Customer Service Clerk

Harris Teeter
Pinehurst
12.2020 - 10.2021
  • Strategically scheduled shifts by determining break times and delegating tasks for up to 20 cashiers and baggage assistants
  • Ensured money in all drawers and vault were in balance each shift
  • Curated a pleasurable experience for guests by providing refunds, responding to concerns, and providing financial services like money orders and wire transfers

Cashier

Harris Teeter
Pinehurst
11.2018 - 12.2020
  • Processed hundreds of transactions while ensuring correct change issued each time
  • Reputation of guest-first service and grew strong relationships with regular guests
  • Collaborated with team members to ensure smooth store operations during busy hours.

Education

Associate in Arts - Business

Sandhills Community College
Pinehurst, NC
05.2022

Skills

  • Excel
  • Interpersonal skills
  • Interpersonal communication
  • Attention to detail
  • De-escalation
  • Reliability and punctuality

Professional Qualities And Skills

  • Consistent performer with a strong desire to exceed goals
  • Strong knack for team communication
  • Training in excel and PowerPoint
  • Interpersonal skills

Websites

Languages

English
Native/ Bilingual

Timeline

Flight Attendant

American Airlines
05.2023 - Current

Customer Service Clerk

Harris Teeter
12.2020 - 10.2021

Cashier

Harris Teeter
11.2018 - 12.2020

Associate in Arts - Business

Sandhills Community College

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Ethan Howery