Ethan Allanson
Clayton
Summary
Detail-oriented professional with strong customer service skills. Proven track record in fulfilling orders accurately and efficiently, ensuring customer satisfaction through effective problem-solving and time management.
Overview
5
5
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Foods Market Inc
Raleigh
02.2025 - Current
- Fulfilled customer online grocery orders with high accuracy and efficiency.
- Picked, packed, and prepared fresh produce and specialty items per specifications.
- Operated e-commerce systems to manage order processing and inventory updates.
- Collaborated with teams to maintain stock levels and organize pick/pack areas.
- Provided exceptional customer service by addressing inquiries and resolving discrepancies.
- Ensured compliance with food safety and sanitation regulations during order fulfillment.
- Supported seasonal promotions through flexible scheduling and enhanced productivity.
Front End Team Lead
Walmart
Clayton
11.2021 - 02.2024
- Managed daily front-end operations, overseeing cash register processes and addressing customer inquiries to ensure smooth service.
- Supervised and led a team of cashiers to ensure efficient, friendly service.
- Trained new employees on company policies and point-of-sale systems.
- Monitored checkout accuracy and speed, contributing to improved customer satisfaction through reduced wait times.
- Resolved escalated customer concerns professionally, enhancing overall shopping experiences and fostering customer loyalty.
- Collaborated with management to implement promotions and inventory control strategies.
- Maintained compliance with safety and security guidelines to protect customers and associates.
Education
High School Diploma -
West Valley High School
Hemet, CA05-2019
Associate of Science - Software Engineering
Johnston Community College
Smithfield, NC06-2026
Skills
- Product curation
- Customer experience
- Order accuracy
- Stock management
- Data management
- Customer engagement
- Team collaboration
- Task management
- Time management
- Task prioritization
- Problem analysis
- Problem-solving abilities
- Attention to detail
- Excellent communication
- Relationship management
- Positive demeanor
Timeline
E-Commerce Personal Shopper
Whole Foods Market Inc
02.2025 - Current
Front End Team Lead
Walmart
11.2021 - 02.2024
High School Diploma -
West Valley High School
Associate of Science - Software Engineering
Johnston Community College