Etan Solano
Princeton
Summary
Aiming to leverage my abilities to successfully fill the [Job Title] role at your company.
Proven sales and customer service expert with a track record of exceeding sales goals through strategic account management and customer engagement. At Iowa 80 Group, mastered the art of closing and cross-selling, enhancing customer relationships. Skilled in business development and customer care, demonstrating exceptional communication and problem-solving abilities. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Hard worker experienced in problem-solving, service and time management.
Overview
3
3
years of professional experience
Work History
Salesperson
Iowa 80 Group
07.2023 - 12.2024
- Communicated product features, advantages, and benefits to customers
- Utilized problem solving skills to identify customer needs and provide optimal solutions
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
- Analyzed customer feedback to improve the effectiveness of sales processes
- Demonstrated ability to stay organized and motivated in a fast-paced environment
- Negotiated contracts and prices with clients to exceed sales goals
- Provided superior customer service by responding promptly to inquiries or complaints
- Developed and maintained strong customer relationships and networks within designated sales territory
- Created marketing materials such as brochures, flyers, and promotional items for events
- Collaborated with other departments to develop successful sales campaigns
- Participated in trade shows, conferences, and seminars to promote company offerings
Cook
SUBWAY®Restaurants
06.2022 - 09.2022
- Established good working relationships with co-workers through open communication and collaboration when needed
- Handled packaged material safely to avoid damage
- Inspected finished packages for correct labeling and product codes prior to shipment
- Maintained a clean and safe working environment by adhering to all safety protocols and procedures
- Loaded, unloaded and stacked materials using established procedures to meet production schedule
- Identified any potential problems or discrepancies during the packaging process and reported them accordingly
- Ensured that all packaging materials met industry standards for quality control purposes
- Demonstrated strong attention to detail while packing items in boxes and containers with accuracy
- Performed quality checks on packed items for accuracy, completeness, and defects before shipping out
- Trained new employees on proper use of equipment as well as safety protocols associated with each job role
Packager
AirFlow Products
05.2023 - 07.2023
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Washed and sanitized hands throughout shift, promoting food safety and health requirements
- Prepared large quantities of food items according to recipes or specific customer orders
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality
- Adhered to safety protocols at all times while preparing meals for customers
- Stocked and maintained sufficient levels of products to drive smooth food service
- Prepared variety of dishes using industrial kitchen equipment
- Monitored food preparation to ensure proper cooking techniques were utilized
- Portioned food before cooking according to standard portion sizes and recipe specifications
- Provided excellent customer service by responding promptly to inquiries from guests or other departments
- Followed recipes set by establishment to meet nutritional requirements
Forklift Operator
OPW Fueling Containment Systems
04.2025 - Current
- Operated forklifts to move and stack materials efficiently within warehouse environment.
- Conducted daily pre-operation inspections to ensure equipment safety and compliance.
- Loaded and unloaded freight shipments, optimizing space and ensuring secure transport.
- Collaborated with team members to maintain organized inventory and streamline operations.
- Adhered to safety protocols and guidelines, reducing workplace incidents during material handling.
- Assisted in training new operators on safe forklift operation techniques and procedures.
- Monitored stock levels and reported discrepancies for prompt resolution of inventory issues.
- Maintained clean work area, contributing to improved overall workplace safety standards.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Education
GED -
Johnston Comunity College
12.2023
Skills
- Customer Engagement
- Account Management
- Cross-selling products and services
- Closing Techniques
- Customer Relationship Building
- Business Development
- Customer care
- Cold-calling
- Prospecting skills
- Prospecting
- Customer service
- Multitasking and organization
- Sales strategy development
- Active listening
- Negotiation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Forklift Operator
OPW Fueling Containment Systems
04.2025 - Current
Salesperson
Iowa 80 Group
07.2023 - 12.2024
Packager
AirFlow Products
05.2023 - 07.2023
Cook
SUBWAY®Restaurants
06.2022 - 09.2022
GED -
Johnston Comunity College