Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estrella Torres

Charlotte

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

7
7
years of professional experience

Work History

Optometric Technician

Charlotte Optometry Center
10.2021 - Current
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Supported optometrist with vision screenings and exams by prepping rooms with medical
    instruments.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.

Sales Floor Associate

TJX Companies, Marshalls
12.2018 - 10.2021
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current
    promotions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific
    merchandise.

Warehouse Associate

Debbie's Staffing
10.2018 - 06.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to
    uncover and address inaccuracies.
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled and filled more than 140 shipments per day and prepared all shipping documentation.

Cashier

Goodwill
05.2016 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts -

Central Piedmont Community College
Charlotte, NC

High School Diploma -

South Mecklenburg High School
Charlotte, NC

Skills

  • Medical History Collection
  • Specialized Testing
  • Administrative and Office Support
  • Policy and Procedure Adherence
  • Spanish translation
  • Professional demeanor
  • Detail orientated
  • Strong interpersonal skills
  • Efficient in fast-paced environments

Timeline

Optometric Technician

Charlotte Optometry Center
10.2021 - Current

Sales Floor Associate

TJX Companies, Marshalls
12.2018 - 10.2021

Warehouse Associate

Debbie's Staffing
10.2018 - 06.2020

Cashier

Goodwill
05.2016 - 06.2017

Associate of Arts -

Central Piedmont Community College

High School Diploma -

South Mecklenburg High School

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Estrella Torres