Essence Bennett
Huntersville
Summary
Offering blend of interpersonal skills and willingness to learn and grow within customer service leadership role. Delivers solid understanding of customer service principles and effective communication techniques. Ready to use and develop problem-solving and team-building skills. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Owner
Krystal Klear Photography LLC
Charlotte, NC
06.2020 - Current
- Established business where photography services for various persons and businesses are performed.
- Manage client appointments, return of services, and payments.
- Increase sales through networking opportunities, in-person and on-online promotions, and word-of-mouth.
- Https://krystalklearphotos.square.site/
Behavior Technician
Autism Achievers Center
Gastonia, NC
06.2025 - 10.2025
- Implement individualized Applied Behavior Analysis (ABA) treatment plans to support skill development in children with Autism.
- Collect and record data on client progress.
- Communicate results to supervising behavior analyst(s).
- Provide one-on-one support to improve communication, social, and daily living skills.
Family Advocate
CMS Schools
Charlotte, NC
12.2024 - 06.2025
- Perform home visits for students with chronic absences or incorrect information in PowerSchool.
- Consistently meet with students on caseload and make sure they are set up for success.
- Assist students, faculty, staff, and alumni with a variety of academic services.
WIFI Operator
Intouch Insight
Charlotte, NC
10.2024 - 11.2024
- Go to different locations in the Charlotte-metro area and scan at least 40 businesses per day for Google Maps.
- Pretend to be a customer while scanning places and be as discrete as possible.
- Input data correctly and submit report at the end of each week including mileage, first stop and last stop, and how many scans were made.
Canvasser
The Outreach Team
Charlotte, NC
10.2024 - 11.2024
- Walk door-to-door in assigned neighborhoods and survey a certain amount of neighbors about the importance of this year’s election.
- Inform voters of their polling location and make sure registration information is accurate and up to date.
Family Advocate
CMS Schools
Charlotte, NC
04.2024 - 06.2024
- Perform home visits for students with chronic absences or incorrect information in PowerSchool.
- Consistently meet with students on caseload and make sure they are set up for success.
- Assist students, faculty, staff, and alumni with a variety of academic services.
Substitute Teacher/Office Assistant
CMS Schools
Charlotte, NC
04.2023 - 04.2024
- Substitute - Take over for regular teachers and adhere to the lesson plan.
- Follow instructions given by teacher for the school day including classwork, lunch procedures, and safety protocols.
- Take attendance and anything else needed by Student Services Administrator.
- Office Assistant – Maintained records, kept updated spreadsheets, and disseminated pertinent information to the respective individuals or department heads.
- Compiled, sorted, and verified accuracy of data to be entered.
Field Organizer
Black Male Voter Project
Charlotte, NC
2020 - 2024
- Send thousands of texts during 1 shift.
- Reply to texts in a timely and professional manner.
- Flag inappropriate texts to be reviewed by Administration.
- Take photos for website, help with finding new-hires every time there is a new election.
Server
Deluxe Fine Dining
Charlotte, NC
02.2021 - 10.2021
- Wait tables, take drink orders for the bar.
- Serve customers during restaurant hours.
- Fill in for bottle girl during club hours, if necessary.
- Put hookahs together and promote events.
Shift Leader
North State BBQ
Charlotte, NC
01.2020 - 12.2020
- Run register, serve tables, and make sure employees tend to their work.
- Open store and make sure it is clean for guests.
- Work on the line, when necessary.
Clerk
Quiktrip
Charlotte, NC
02.2018 - 10.2019
- Upkeep the store, make sure all items are faced, floors and bathrooms cleaned.
- Work kitchen when asked, stock coolers, run trash, and perform register transactions without a calculator.
Education
Associate in Arts (AA) - Social Sciences
Central Piedmont Community College
Charlotte, NC05-2020
High School Diploma - All honors classes
Cato Middle College High School
Charlotte05-2019
Skills
- Schedule coordination
- Social media expertise
- Technologically-savvy
- Phone banking
- Data collection
- Canvassing
- Problem-solving
- Time management
Certification
Real Estate Broker License, 11/01/23
Timeline
Behavior Technician
Autism Achievers Center
06.2025 - 10.2025
Family Advocate
CMS Schools
12.2024 - 06.2025
WIFI Operator
Intouch Insight
10.2024 - 11.2024
Canvasser
The Outreach Team
10.2024 - 11.2024
Family Advocate
CMS Schools
04.2024 - 06.2024
Substitute Teacher/Office Assistant
CMS Schools
04.2023 - 04.2024
Server
Deluxe Fine Dining
02.2021 - 10.2021
Owner
Krystal Klear Photography LLC
06.2020 - Current
Shift Leader
North State BBQ
01.2020 - 12.2020
Clerk
Quiktrip
02.2018 - 10.2019
Field Organizer
Black Male Voter Project
2020 - 2024
Associate in Arts (AA) - Social Sciences
Central Piedmont Community College
High School Diploma - All honors classes
Cato Middle College High School