Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Esmeralda Harrelson

Wilmington,NC

Summary

Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Leadership, planning, and organizational skills built during a successful career. Ability to quip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.

Overview

5
5
years of professional experience

Work History

Manager

Palmetto Moon
09.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees to keep everyone on the same page and working toward daily, weekly, and monthly business goals.
  • Created monthly competitions to keep employees engaged and motivated.
  • Established team priorities, maintained schedules, and monitored performance.
  • Trained personnel and enforced participation in exercises focused on developing key skills.

Receptionist/Administrative Assistant

Harrelson Mechanical Contractors Inc.
02.2019 - 09.2022
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Associate of Arts -

Cape Fear Community College
Wilmington, NC
06.2025

CNA 1,2, & Phlebotomy -

Cape Fear Community College
Wilmington, NC
06.2019

High School Diploma -

E.A.Laney High School
Wilmington, NC
06.2016

Skills

  • Train Employees
  • Quality Standards
  • Team Leadership
  • Customer Service
  • Multi-Line Telephone Systems
  • Time Management
  • Critical Thinking
  • Bank Deposits
  • Dependable and Responsible

Additional Information

Volunteer Work


I have had the opportunity to volunteer with Vigilant Hope here in Wilmington, NC for a little over two years. I have loved being able to connect with our community and have the chance to become aware of our community's needs. Vigilant Hope is a non-profit organization that "exists to educate, equip, and empower the body of Christ to reach those in need through the hope of the gospel". Vigilant Hope is more than just an organization it is a family willing to offer anyone a relationship. Individuals need to be able to have relationships and come together as a community.

Timeline

Manager

Palmetto Moon
09.2022 - Current

Receptionist/Administrative Assistant

Harrelson Mechanical Contractors Inc.
02.2019 - 09.2022

Associate of Arts -

Cape Fear Community College

CNA 1,2, & Phlebotomy -

Cape Fear Community College

High School Diploma -

E.A.Laney High School

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Esmeralda Harrelson