Aspiring professional eager to contribute to growth-oriented organization, driving revenue enhancement and fostering long-term career development
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sam's Club
Kannapolis
09.2024 - Current
Assisted customers in selecting items that met their individual needs and preferences.
Maintained a high level of customer service while ensuring customer satisfaction.
Secured and stored items until customer pickup.
Completed pickup and shopping orders for customers within the local area.
Sales Associate
Orangetheory Fitness
Fayetteville
04.2024 - 07.2024
Developed promotional strategies to increase sales volume.
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Attended weekly team meetings to review performance goals and objectives.
Processed returns, exchanges, and refunds in accordance with company policies.
Tracked sales performance metrics to identify trends in market place.
Provided accurate information about products, prices and services.
Demonstrated product features and benefits for customers' needs.
Engaged customers in friendly, professional dialogue to determine needs.
Sold various products by explaining unique features and educating customers on proper application or usage.
Trained new team members in cash register operation, stock procedures, and customer services.
Answered incoming telephone calls to provide store, products and services information.
Maintained records related to sales for store management.
Sales and Marketing Intern
Waffle Dekor
Jackson
08.2023 - 03.2024
Provided support to the sales team by responding to customer inquiries and complaints.
Created content for social media campaigns, including blog posts, videos, and infographics.
Planned and set up at various trade shows and events.
Monitored social media for trending news, ideas, and feedback.
Analyzed and collected data to improve sales, boosting numbers.
Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Sales Associate
Tilly's Clothing Store
Gilbert
06.2021 - 08.2022
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Upsold additional items based on customer interests and needs.
Attended weekly team meetings to review performance goals and objectives.
Assisted customers with product selection, sizing and styling.
Processed returns, exchanges, and refunds in accordance with company policies.
Tracked sales performance metrics to identify trends in market place.
Provided accurate information about products, prices and services.
Worked with fellow sales team members to achieve group targets.
Trained new team members in cash register operation, stock procedures, and customer services.
Education
BBA - Marketing
Jackson State University
Jackson, MS
05-2025
Skills
Problem solving
Communication skills
Leadership skills
Public speaking
Organization skills
Interpersonal skills
Time management skills
Tenacious work ethic
Time management skills, Word, Excel
Accomplishments
Full Athletics Scholarship - Track & Field (100m & 200m Sprints)
Dean's List (2021- 2022)Academic Year
Dean's List (2022-2023) Academic Year
Deans List (2024-2025) Academic Year
All-American 200m dash Track & Field
2x Swac 100m 200m medalist Track & Field
Languages
English
Native/ Bilingual
Leadership Experience
Jackson State Women's Track and field - Team Captain (2022-2023)
Girls Coalition - Member ( 2022-2023)
Women empowerment organization to inspire and uplift collegiate women through mentor-ship and organized fellowship, and to bring awareness to need for alliance among young ladies as they maneuver through the hardships of college.
(SAAC) is a committee made up of student-athletes assembled to provide insight on the student-athlete experience.
Coalition of international Student Athletes - Vice President (2021-2023)
The mission of (CISA) is to provide a space for international student- athletes to come together, share experiences, and find resources to enhance their experience.
Student Government Association - Secretary of Athletic Affairs (2023)
Making an impact on students, culture, social, and political awareness.
Volunteer Experience
Track and field coach for the Arizona Cheetahs in Chandler, Arizona (2019-2021) (2020-2023)
Donating Turkeys and food meals for Thanksgiving and Christmas each year to families in need (2012-2023)
Track meets volunteer in Jackson, Mississippi (2021-2023)
Tutoring History during spring and summer break (2021-2023)
Donating water during the water crisis in Mississippi(2022)
Evercare emergency food packaging and distribution bags for those in need (2023)
SGA: Thanksgiving canned food drive (2023)
Turkey drive for families in need for Thanksgiving(2023)
Jackson State Tiger, July -November 2023 phone calls, developed pamphlets, and a tour guides