Erwin Fonseca
Charlotte
Summary
Dedicated healthcare professional with experience coordinating public health, behavioral health, and community-based programs. Skilled in program operations, stakeholder engagement, data management, and cross-functional collaboration to support effective service delivery and improve health outcomes. Committed to promoting mental health, expanding access to care, and advancing community wellness through organized, patient-centered initiatives.
Overview
14
14
years of professional experience
Work History
INFECTIOUS DISEASE PROGRAM COORDINATOR
Atrium Health
Charlotte, NC
05.2023 - Current
- Coordinate and manage services for people living with HIV, ensuring access to medical care, medication, and support resources under the Ryan White Program.
- Guide clients through eligibility and enrollment processes in compliance with federal and program requirements.
- Connect patients with essential services, including mental health care, transportation, housing support, and insurance premium assistance.
- Advocate for patient rights and needs across healthcare settings.
- Educate patients and providers on HIV prevention, treatment, and community support.
- Collect and report data to monitor outcomes and improve service delivery.
- Participate in community outreach initiatives to raise awareness and encourage early HIV testing and care engagement.
- Contribute to the development of innovative care models tailored to patient needs.
- Assisted in developing project timelines and tracking progress against deliverables.
EXECUTIVE LOUNGE HOSTESS
Hilton Hotels Corporation
Charlotte, NC
11.2022 - 02.2024
- Ensured exceptional guest service in high-volume settings.
- Maintained a welcoming environment and coordinated guest flow in executive lounge areas.
- Managed customer relations and resolved service inquiries.
- Maintained detailed records and trained new hires in company policies.
- Developed strategic initiatives to enhance guest satisfaction and loyalty programs.
WELLNESS PSYCHOLOGIST
EAN University
Colombia
03.2020 - 07.2021
- Provided therapeutic support to students and staff.
- Led workshops on violence prevention and organizational climate.
- Developed wellness strategies to improve institutional health outcomes.
- Conducted psychological assessments to evaluate mental health status and treatment needs.
- Developed individualized treatment plans based on patient evaluations and progress.
PSYCHOLOGYST SPECIALIZING IN SEXUAL VIOLENCE
ICBC
COLOMBIA
07.2016 - 06.2019
- Managed cases of children and adolescents affected by sexual violence.
- Coordinated with zonal centers and law enforcement for follow-ups.
- Delivered crisis intervention and restoration of rights processes.
- Conducted psychological assessments to evaluate client needs and treatment options.
- Developed and implemented customized treatment plans based on individual client evaluations.
- Led workshops on mental health awareness, promoting community engagement and education.
PUBLIC HEALTH AND MENTAL HEALTH PSYCHOLOGIST
E.S.E. Hospital Nazareth
COLOMBIA
05.2013 - 03.2016
- Led health education initiatives and managed community programs.
- Conducted individual therapy and group counseling sessions.
- Administration of psychological tests and interviews, and assessment of cognitive and emotional conditions to identify psychosocial risks or disorders.
- Direct collaboration with psychiatrists, social workers, and general practitioners to ensure a comprehensive approach to patient care.
- Facilitated individual and group therapy sessions, fostering therapeutic relationships.
- Conducted psychological assessments to determine patient needs and treatment plans.
BEHAVIORAL PSYCHOLOGIST
Instituto de Rehabilitation Emanuel
COLOMBIA
04.2012 - 03.2013
- Applied ABA techniques in working with patients with neurological and behavioral disorders.
- Developed home-based behavior intervention plans.
- Conducted individual and group therapy sessions to support patient mental health and rehabilitation goals.
- Collaborated with multidisciplinary teams to ensure comprehensive care for patients in rehabilitation programs.
- Facilitated training sessions for staff on best practices in autism support and intervention techniques.
- Conducted assessments to identify strengths, challenges, and appropriate interventions for autism patients.
Education
MBA - Family and Community Health
Universidad El Bosque
COLOMBIA04-2019
Bachelor's - Psychology
Universidad Metropolitana De Barranquilla
COLOMBIA01-2007
Skills
- HIV Care & Case Management
- Project management
- Referral coordination
- Patient Advocacy & Support Services
- Public & Community Health
- Mental Health Counseling
- Program management
- Strategic planning
LANGUAGES
English: Advanced
Spanish: Native
Timeline
INFECTIOUS DISEASE PROGRAM COORDINATOR
Atrium Health
05.2023 - Current
EXECUTIVE LOUNGE HOSTESS
Hilton Hotels Corporation
11.2022 - 02.2024
WELLNESS PSYCHOLOGIST
EAN University
03.2020 - 07.2021
PSYCHOLOGYST SPECIALIZING IN SEXUAL VIOLENCE
ICBC
07.2016 - 06.2019
PUBLIC HEALTH AND MENTAL HEALTH PSYCHOLOGIST
E.S.E. Hospital Nazareth
05.2013 - 03.2016
BEHAVIORAL PSYCHOLOGIST
Instituto de Rehabilitation Emanuel
04.2012 - 03.2013
MBA - Family and Community Health
Universidad El Bosque
Bachelor's - Psychology
Universidad Metropolitana De Barranquilla