Ernesto Valencia Varela
Durham
Summary
Driven and collaborative, I leveraged teamwork and problem-solving skills at Chick Fill A to enhance customer satisfaction and sales. Fluent in a foreign language. I excel in fast-paced environments, significantly contributing to operational efficiency and quality service at COD Ministries and beyond.
Overview
2
2
years of professional experience
Work History
Volunteer
COD Ministries
01.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Fast Food Team Member
Chick Fill A
08.2022 - Current
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Orange High School
Hillsborough, NC06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Foreign language proficiency
- [State] Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
COD Ministries
01.2024 - Current
Fast Food Team Member
Chick Fill A
08.2022 - Current
High School Diploma -
Orange High School
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