Operations Manager with extensive experience at Qualla Boundary Head Start, specializing in compliance and team leadership. Managed safety inspections and nutritional scheduling, achieving exemplary health and safety standards. Skilled in problem-solving and communication, enhancing operational efficiency and team collaboration.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Manager
Qualla Boundary Head Start/Early Head Start
Cherokee
05.1996 - Current
Supervised daily operations for maintenance, safety, culinary services, and front desk activities.
Managed monthly CACFP reports and weekly meal counts to ensure compliance.
Processed monthly invoices and ordered supplies to maintain inventory levels.
Conducted daily and monthly inspections of playground facilities for safety compliance.
Coordinated safety drills including tornado, lockdown, shelter in place, and fire drills.
Prepared yearly CACFP monitoring reports submitted to the State for regulatory adherence.
Ensure transportation services and routes are maintained when transportation services are offered.
Former CPR/First Aid instructor
Former Child care Director for Southwestern Child Development Commission-Cherokee Baptist Church Child Care Center.
Former teacher at Southwestern Child Development
Former Center Supervisor Qualla Boundary Head Start-Soco Center
Former Literacy Coordinator Qualla Boundary Head Start-Dora Reed Center
Education
Master of Arts - Human Development
Pacific Oaks College
Pasadena, CA
05-2008
Bachelor of Science - Child And Family Studies
Western Carolina University
Cullowhee, NC
05-2001
Associate of Applied Science - Early Childhood Associate
Southwestern Community College
Webster
05-1990
Skills
Compliance regulations
Inventory oversight
Program leadership
Risk assessment inspections
Inventory replenishment
nutritional scheduling
Effective communication
Problem solving
Team leadership
Risk assessment
Staff training
Customer service
Health and safety compliance
Manage operations
Hiring and onboarding
Team building
Decision-making
Certification
CDL license
Certified Management Professional for the CACFP program.
Timeline
Operations Manager
Qualla Boundary Head Start/Early Head Start
05.1996 - Current
Master of Arts - Human Development
Pacific Oaks College
Bachelor of Science - Child And Family Studies
Western Carolina University
Associate of Applied Science - Early Childhood Associate
Literacy/Mult-Cultural Coordinator at EBCI - Qualla Boundary Head Start/Early Head StartLiteracy/Mult-Cultural Coordinator at EBCI - Qualla Boundary Head Start/Early Head Start
Family Support Coordinator/Social Worker at Qualla Boundary Head Start/Early Head StartFamily Support Coordinator/Social Worker at Qualla Boundary Head Start/Early Head Start