ERNEST SHANNON
Raleigh
Summary
I am seeking to utilize my broad business management and sales experience in a collaborative, forward-looking environment, where hard work is tempered with humor, and continued growth and development is a key value.
Overview
17
17
years of professional experience
Work History
Store Team Leader
Pet Supplies Plus
Durham
06.2025 - Current
- Managed daily store operations and ensured efficient workflow among staff.
- Conducted regular audits on store procedures and performance, identifying areas for improvement, and implementing corrective action plans.
Manager, Customer Service, Specialty
Weaver Street Market
Raleigh
05.2022 - 05.2025
- Responsible for the customer experience, staff training and development, operations, budgeting, ordering, inventory, and backup for Grocery, as well as MOD store-wide responsibilities.
- Charged with championing an engaging culture, identifying marketing opportunities, increasing sales, and facilitating community events.
Inventory Control Manager
AmerisourceBergen
Morrisville
12.2019 - 05.2022
- Managed over $100 million in inventory, reporting, monitoring, auditing, reconciling discrepancies, troubleshooting, and identifying opportunities.
- Oversaw the implementation of a new warehouse management system, ensuring smooth transitions and minimal disruptions to daily operations.
Assistant Store Manager of Operations
Food Lion
Raleigh
06.2009 - 12.2019
- Responsible for sales, designed floor layout and displays, tracked and built upon tracking of customer purchasing habits, and staff training and development.
- Conducted regular audits on store procedures and performance, identifying areas for improvement, and implementing corrective action plans.
Education
High School Diploma -
Knightdale High School
Knightdale, NC06.2009
Skills
- Emotional intelligence
- Relationship and people management
- Communications
- Market assessment and customer analysis
- Sales strategies
- Business planning
- Change management
- Ordering and inventory
- POS systems
- SAP Enterprise Resource Planning Software
- Hiring and Training
References
Sarah Vega, Manager of Recruiting and Worker Support, Weaver Street Market, smvega01@yahoo.com, 413-212-3326
Timeline
Store Team Leader
Pet Supplies Plus
06.2025 - Current
Manager, Customer Service, Specialty
Weaver Street Market
05.2022 - 05.2025
Inventory Control Manager
AmerisourceBergen
12.2019 - 05.2022
Assistant Store Manager of Operations
Food Lion
06.2009 - 12.2019
High School Diploma -
Knightdale High School