Erin R. Smith
Jacksonville
Summary
Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Data Entry Clerk/ Call Center Agent/ Chat Agent
ProPolymer Inc
2024.08 - 2025
- Remote
- On-call
Independent Calling Agent
LiveOps
- Managed inbound and outbound calls to ensure customer satisfaction and resolve inquiries.
- Utilized CRM software to track customer interactions and maintain accurate records.
Internet Rater (Scout Search Quality Rater)
Welocalize
2024.11 - Current
- Remote
Medication technician & Personal Care Aide
Cottages of Swansboro
2025.09 - 2026.03
- Monitored resident responses to medications, documenting any changes or adverse effects promptly.
- Administered medications to residents following safety protocols and prescribed guidelines.
- Assisted in maintaining accurate medication records and inventory for compliance audits.
- Coordinated with healthcare staff to ensure seamless communication regarding resident care plans.
- Trained new team members on medication administration procedures and safety measures.
- Implemented best practices for medication storage and handling, enhancing overall safety standards.
PCA
Lighthouse Village Assisting Living
2025.01 - 2025.09
- Assisted residents with daily living activities, ensuring comfort and well-being.
- Communicated effectively with team members to coordinate care plans for individual residents.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident areas to promote a safe environment.
Cashier/ Stocker
Burlington Shopping Store
2024.09 - 2025.01
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of checkout area to enhance operational flow.
Personal Shopper
Walmart Supercenter
2024.09 - 2024.09
- Assisted customers in selecting products based on preferences and needs.
- Managed inventory levels to ensure product availability for shoppers.
- Utilized Walmart's online ordering system to fulfill customer requests efficiently.
- Adapted quickly to changes in store layout and promotions to enhance shopping experience.
PCA / MED Tech
Alzheimer's Cardinal Care Facility
2023.03 - 2024.08
- Participated in training sessions to enhance knowledge of dementia care best practices.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Front Desk Clerk/Hotel Receptionist
Hilton Garden Inn
2022.01 - 2023.01
- Greeted and assisted guests during check-in and check-out processes, ensuring a positive first impression.
- Managed front desk operations, including reservations and guest inquiries, utilizing Hilton's property management system.
- Maintained accurate records of guest information, facilitating smooth communication between departments.
Mathematics tutor
Tutor
2021.01 - 2023.01
- Managed temporary assignments to ensure seamless workflow continuity.
Cooker/Cashier
Subway
2018.01 - 2020.01
- Prepared fresh sandwiches according to customer specifications and company recipes.
- Maintained cleanliness and organization of workstations to meet health standards.
Cashier/Ice cream scooper
Main Cafe Ice Cream Shop
2016.01 - 2017.01
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining clean and organized service area to enhance customer experience.
Floral Designer
Edwards Florist Shop
2015.01 - 2016.01
- Assisted in inventory management and ordering of fresh flowers and supplies.
- Designed custom floral arrangements to meet client specifications.
Education
Diploma - High School
West Craven
Skills
- Mathematics (Any types of Math's /tutor), Marketing, Data Analysis, Remote Working Software/computer skills, Teamwork, Time management, Interpersonal skills, creativity, persistence, detail-oriented, communication, feedback gathering, business writing, email writing, content management, product knowledge, collaboration, world building, note taking, grammar/clarity, customer service, flexibility, Medical terminology, Entry level /Data entry, Psychology, Sociology, Chemistry, Introduction of Computers
Websites
Timeline
Medication technician & Personal Care Aide
Cottages of Swansboro
2025.09 - 2026.03
PCA
Lighthouse Village Assisting Living
2025.01 - 2025.09
Internet Rater (Scout Search Quality Rater)
Welocalize
2024.11 - Current
Cashier/ Stocker
Burlington Shopping Store
2024.09 - 2025.01
Personal Shopper
Walmart Supercenter
2024.09 - 2024.09
Data Entry Clerk/ Call Center Agent/ Chat Agent
ProPolymer Inc
2024.08 - 2025
PCA / MED Tech
Alzheimer's Cardinal Care Facility
2023.03 - 2024.08
Front Desk Clerk/Hotel Receptionist
Hilton Garden Inn
2022.01 - 2023.01
Mathematics tutor
Tutor
2021.01 - 2023.01
Cooker/Cashier
Subway
2018.01 - 2020.01
Cashier/Ice cream scooper
Main Cafe Ice Cream Shop
2016.01 - 2017.01
Floral Designer
Edwards Florist Shop
2015.01 - 2016.01
Independent Calling Agent
LiveOps
Diploma - High School
West Craven
Section name
I possess the qualities and skills that make me an excellent candidate for the position! Thank you