Job Search Status
Open to workDesired start date: Immediately
Open To Work
Erin Fowler
Four Oaks,NC
Work Preference
Summary
Self-motivated and personable professional with a strong aptitude for quickly mastering new systems and methodologies. Proven track record of effective collaboration within teams, fostering an environment that inspires peak performance. Accomplished leader skilled at navigating high-pressure and unpredictable environments while managing multiple projects simultaneously. Committed to ensuring all deliverables exceed cost and schedule expectations, with a strong focus on quality and innovation.
Overview
15
15
years of professional experience
Work History
Veteran Education Coach
Served With Honor
Austin, TX - Remote Position
04.2025 - Current
- Conducts in-depth consultations and strategy development with clients over the phone to address their specific needs, daily.
- Executes comprehensive virtual assistance for 300+ clients, optimizing organizational processes and enhancing service delivery through effective data management.
- Delivers educational webinars to virtual audiences, ensuring adherence to company standards and fostering client interaction.
- Mentors new education coaches, fostering professional growth and development within the team.
- Leads initiatives to integrate technology into educational practices, enhancing learning experiences for clients.
- Provides comprehensive support regarding client education programs, ensuring clarity on veteran program details and institutional resources.
Executive Officer
United States Army
03.2022 - 01.2024
- Administered strategic oversight of property valued at over $380 million, focusing on maximizing asset value and operational efficiency.
- Utilized advanced Excel functions to streamline tracking and management of maintenance parts and property resources.
- Directed day-to-day management of operations and administrative tasks to ensure unit efficiency and effectiveness.
- Coordinated daily operational duties while providing comprehensive support to unit commander and monitoring key responsibilities.
- Developed and implemented training programs for leadership development and team cohesion.
- Analyzed performance metrics to identify areas for improvement and drive process enhancements.
- Handled administrative management, personnel issues and supply requirements for unit.
Brigade Support Battalion Maintenance Control Officer
United States Army
05.2021 - 03.2022
- Coordinated efforts with Korean nationals during rotation in Republic of Korea, enhancing logistics for battalion and brigade operations.
- Facilitated clear communication by addressing and resolving language barriers in interactions.
- Interacted with subordinate and senior personnel to streamline daily operations and foster a cohesive work environment.
- Acted as primary liaison for unit, managing relationships with civilian contractors and military personnel to streamline project execution.
- Mentored junior personnel in maintenance protocols and best practices, promoting skill development and knowledge sharing.
- Analyzed data from completed work orders to identify trends in equipment performance, leading to targeted improvements in maintenance strategies.
Platoon Leader
United States Army
04.2020 - 05.2021
- Managed and led 80+ soldiers at a time with limited support with no shortfalls in mission requirements.
- Oversaw platoon duties, fostering a culture of discipline and collaboration through personal leadership.
- Managed team dynamics, fostering trust and collaboration among diverse personnel.
- Conducted risk assessments, implementing strategies to mitigate potential hazards during missions.
Sales Associate
Gunnells Marine
Greenwood, SC
02.2016 - 12.2019
- Supported customer satisfaction by managing service ticket preparation and ensuring timely repair coordination with mechanics.
- Managed customer interactions by providing timely updates on boat servicing and repairs through direct and digital communication methods.
- Facilitated customer engagement regarding premium purchases, specifically boats valued between $2,500 and $140,000, to enhance satisfaction.
Catering Food Service
Midway BBQ
Buffalo, SC
08.2011 - 05.2017
- Oversaw customer interactions to guarantee satisfaction with catering services, delivering consistent updates and managing logistical details effectively.
Education
Bachelor of Arts - Political Science
Lander University
Greenwood, SC05.2019
Skills
- Four years of leadership experience as a commissioned Officer in the Army, culminating in the rank of Captain
- Proficient in customer relations across diverse sectors
- Proficient in Microsoft 365 applications, including Outlook, Excel, PowerPoint, Word, and Teams
- Experienced in leading and facilitating meetings and briefings
- Effective at fostering relationships with varied groups
- Consistently exceeds performance goals
Timeline
Veteran Education Coach
Served With Honor
04.2025 - Current
Executive Officer
United States Army
03.2022 - 01.2024
Brigade Support Battalion Maintenance Control Officer
United States Army
05.2021 - 03.2022
Platoon Leader
United States Army
04.2020 - 05.2021
Sales Associate
Gunnells Marine
02.2016 - 12.2019
Catering Food Service
Midway BBQ
08.2011 - 05.2017
Bachelor of Arts - Political Science
Lander University