Erin L. Rollo

• Work proactively and independently to collaborate closely with staff across the site.
• Provide executive assistance services as a direct assistant to senior leaders.
• Organized special projects related to the department's core objectives.
• Coordinated with internal departments to schedule meetings, conferences, and other events.
• Promote and foster an organizational culture of inclusiveness while supporting diversity.
• Partner with various functional organizations to ensure alignment with overall project objectives.
• Manages projects, maintain project plans, budgets, and staffing requirements to ensure that all action item lists are completed and project quality expectations are met.
• Provided administrative support such as preparing correspondence, scheduling appointments, managing calendars.
• Processed invoices received from vendors in a timely manner while ensuring accuracy of information provided.
• Met or exceeded operating standards for brand consistency.

xServe as the primary customer contact for the execution of orders from domestic and international clients

• Communicate & collaborate across multiple functional disciplines company wide
• Manage and maintain customer/client relationships to increase business portfolio
• Use Microsoft Dynamix AX to manage, analyze and optimize daily order management
• Coordinate, track logistics and invoice for delivery and production of sales
• Investigate client needs and solicit the input of coworkers and supervisors across functional disciplines to accomplish quarterly and yearly goals
• Conduct regular communication under significant time constraints between third party vendors to ensure the effectiveness of delivery and production logistics across business areas
• Train and advise the field team and support teams on updated standard operating procedures based on the intelligence analysis conducted
• Collect market intelligence from field team and databases across multiple reporting periods to plan achieve goals and desired outcomes
• Train & mentor new hires/Junior staff

• Directed the Pacific Northwest Region for Global Missions, where responsibilities included employee care, training, international event planning and logistical deployment for 500 employees in over 3,000 stateside and 100 global locations
• Lead, organized, and managed operations for international and stateside travel for students and staff globally
• Maintained donor relations and development in non-profit sector with over 200 individual investors over 10 years and raised a cumulative of $500,000
• Coached university students for development in their leadership skills, strategic thinking, creativity, and relationships to effectively network on campus
• Created & established business processes for strategic networking and community events for over 2,000 students on a monthly basis

• Used data to provide instruction to students and to bring their skills to grade-level
• Used identified research-based intervention focusing specifically on individual student needs
• Maintained data-based documentation for continuous monitoring of student performance and progress
• Provided high quality instruction to individual students and small groups
• Collaborated with teachers, administrators, and families to help identify best practices for individual and small groups of students