Erin Harrington
Raeford,NC
Summary
Previous fitness operations manager seeking a sales role in the medical space. Substantial sales experience focusing on growth, retention, revenue, and overall business success. Looking to increase sales and overall profitability, attend to customer needs, and establish and maintain business relationships.
Overview
3
3
years of professional experience
Work History
Studio Operations Manager
Orangetheory Fitness
05.2023 - 04.2025
- Analyze studio revenue, recurring memberships, retention, and workout traffic opportunities to achieve monthly goals
- Interview, hire, and onboard new staff members
- Awarded 120-day retention (2024) and active member growth (2023) at annual convention
- Generate reports to develop leads for revenue and active member gain
- Regularly maintain an active member decline rate of 1% or less
- Partner with neighboring businesses and current members for lead generation
- Responsible for 25% active member growth
- Commitment to ensure the brands mission, vision, and values are maintained in studio
Co-Founder
Off The Avenue Coffee & Pastries
05.2022 - 05.2023
- Presented a business proposal to executive members of Saint Mary's College who approved the requested seed funding of $30,000 to open the first student-run business at the college
- Responsible for overseeing operations, planning, finances, and merchandise to instill success of the business after graduation
Co-President
Notre Dame Pom Squad
05.2022 - 05.2023
- Student-run dance team at the University of Notre Dame
- The Pom Squad performs at various events such as football pep rallies, men's and women's basketball games, and other events on campus and in the South Bend community
- Responsible for communicating with Recreational Sports, Student Activities, and Athletics to schedule events and performances
- Revenue growth from previous year in collecting over $15,000 in fundraising efforts during the 2022-2023 season
- Director of the Pom Squad Dance Clinic for children ages 4-18 in the South Bend community with over 100 dancers in attendance per clinic
- The Pom Squad performs at various events such as football pep rallies, men's and women's basketball games, and other events on campus and in the South Bend community
Summer Internship - Sales & Operations
Orangetheory Fitness Headquarters (The Grove)
05.2022 - 08.2022
- Research through a 3D data platform to analyze retail fixtures for hundreds of studios
- Develop three planograms for studios to use as a guide when setting up given retail fixture
- Partner with Staples Advantage to add merchandising tools to Supplies Central for network purchasing
- Provide contact as a concierge service to recommend planograms for studios based on allocated retail purchases to maximize revenue gain
Education
Bachelor of Arts - Business Administration, Management, Marketing
Saint Mary's College
Notre Dame, IN05.2023
Skills
- Microsoft Office
- Organization
- Collaboration
- Problem-Solving
- Business Development
- Customer Relations
- Goal Setting
Timeline
Studio Operations Manager
Orangetheory Fitness
05.2023 - 04.2025
Co-Founder
Off The Avenue Coffee & Pastries
05.2022 - 05.2023
Co-President
Notre Dame Pom Squad
05.2022 - 05.2023
Summer Internship - Sales & Operations
Orangetheory Fitness Headquarters (The Grove)
05.2022 - 08.2022
Bachelor of Arts - Business Administration, Management, Marketing
Saint Mary's College
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