ERIN GIBSON
Concord
Summary
Knowledgeable substance abuse counselor intern with background in supporting individuals through substance abuse recovery. Provided compassionate counseling and developed personalized treatment plans tailored to individual needs. Demonstrated effective communication and empathy in helping clients achieve their recovery goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor Intern
Path of Hope
08.2025 - Current
- Assisted clients in developing personalized treatment plans to address substance use issues.
- Conducted intake assessments to evaluate client needs and establish support frameworks.
- Facilitated group therapy sessions, promoting peer support and engagement in recovery processes.
- Documented client progress and maintained accurate case notes for ongoing treatment evaluation.
Server
Razzoo's Cajun Cafe
04.2025 - Current
- Provided excellent customer service in fast-paced dining environment
- Took and processed customer orders efficiently and accurately
- Assisted in training new servers on menu items and restaurant procedures
- Performed opening and closing duties such as setting up the dining area restocking supplies
- Operated POS terminals to input orders, split bills, and calculate totals
- Communicated with hosts, buses, and kitchen staff to prepare for and serve customers
- Promoted desserts, appetizers, and speciality drinks to optimize sales
Registered Behavior Technician
Action Behavior Centers
01.2024 - 01.2025
- Implemented BCBA’s therapy programs as written
- Provided direct support to clients during one-on-one sessions, monitored and documented client behavior and responses to interventions consistently
- Developed and maintained positive relationships with clients and their families
Registered Behavior Technician
Compleat Kidz
01.2023 - 01.2024
- Implemented BCBA’s therapy programs as written
- Provided direct support to clients during one-on-one sessions, monitored and documented client behavior and responses to interventions consistently
- Developed and maintained positive relationships with clients and their families
- Trained and mentored new hires on best practices, developing time management skills, and completing all daily tasks
- Collaborated with a multidisciplinary team to assess client progress and needs
- Ensure compliance with safety protocols during client interactions and activities
- Participate in ongoing training to enhance skills in analysis and methodologies
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously
Claims Service Specialist
Allstate Insurance
01.2021 - 01.2023
- Answer inquiry calls
- File auto and property claims
- Call customers, claimants, agents, and body shops to gather information needed to close claims
- Established rental reservations for direct billing
- Issued payments to insured and claimants on claims
- Close financials, coverage, and claim once claim had been completed
Shift Supervisor
Starbucks
01.2020 - 01.2021
- Open and close the store, counted the safe, parred the register tills, and prepared the deposit
- Check all equipment to ensure properly working, called in maintenance requests
- Completed store inventory and supply orders
Founder
Life On Paws Rescue
01.2018 - 01.2020
- Founded 501(c)(3) non-profit rescue organization which saved 17 dogs from local animal shelters
- Coordinated with out-of-state shelters to take in and transport dogs into rescue
- Developed network of temporary foster homes through interpersonal communication and social media connections
- Responsible for screening applicants and successfully re-home dogsInvited participant for several local fundraising events, resulting in $3500 in donations for Life On Paws
- Applied for, and was awarded, $2100 grant from Petfinder Foundation to perform improvements to facilities and support rescue operations
Education
Masters - Counseling
University of North Carolina Charlotte
12.2026
Bachelor of Science - Psychology
Arizona State University
12.2022
Associate of Science - Interpreter of the Deaf
Union County College
12.2006
Skills
- Behavioral Analysis
- Client Communication
- Data Collection
- Team Collaboration
- Crisis Intervention
- Problem-Solving
- Empathetic Engagement
- Strong Communication
- Substance use screening
- Client advocacy
- Patient confidentiality
- Relapse prevention
Certification
- Clinician-Administered PTSD Scale for DSM-5 (CAPS-5) Clinician - 7/28/2025
Hobbies and Interests
Behavioral Analysis, Client Communication, Data Collection, Team Collaboration, Crisis Intervention, Problem-Solving, Empathetic Engagement, Strong Communication
Timeline
Substance Abuse Counselor Intern
Path of Hope
08.2025 - Current
Server
Razzoo's Cajun Cafe
04.2025 - Current
Registered Behavior Technician
Action Behavior Centers
01.2024 - 01.2025
Registered Behavior Technician
Compleat Kidz
01.2023 - 01.2024
Claims Service Specialist
Allstate Insurance
01.2021 - 01.2023
Shift Supervisor
Starbucks
01.2020 - 01.2021
Founder
Life On Paws Rescue
01.2018 - 01.2020
Bachelor of Science - Psychology
Arizona State University
Associate of Science - Interpreter of the Deaf
Union County College
Masters - Counseling
University of North Carolina Charlotte