Erin Cram
Boone
Summary
Dynamic and adaptable person with a strong ability to build and maintain exceptional guest rapport. Known for being fluid and flexible in various situations, I excel at assessing needs and delivering professional service, with a friendly approach. I bring a fun and playful attitude to my work, ensuring a positive and memorable experience for all guests. A true stealth in balancing efficiency with a lighthearted touch, I thrive in environments that value both precision and personality.
Overview
5
5
years of professional experience
Work History
FOH Manager
The Beacon Restaurant
12.2022 - Current
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Collaborated with chefs to create seasonal menus and promotional offers.
Chef De Cuisine
The Beacon
09.2021 - 12.2022
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Kitchen Manager
Buffalo Cove Outdoor Education Center
06.2021 - 08.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Creative menu planning
- Maintained a strict budget while providing locally grown food
Kitchen Manager
Turtle Island Preserve
05.2019 - 01.2020
- Cooked all food with fire for the heating element using implements of a cobb oven, open hearth + traditional wood stoves
- Planned and executed kids camp menus according to strict budgets
- Planned and executed menus for adult workshops
- Coordinated a large scale full course fundraising meal for 150 participants
Education
Bachelor of Science - Cultural Anthropology, Women's Studies, Recreation
University of North Texas
Denton, TX2015
Skills
- quickly build guest rapport
- sell sell sell through verbal visualization of food and beverage
- penchant for detail
- "big picture" thinking
- quickly assess rising issues
- strong conflict resolution skills
- ability to identify personal wrongness
Timeline
FOH Manager
The Beacon Restaurant
12.2022 - Current
Chef De Cuisine
The Beacon
09.2021 - 12.2022
Kitchen Manager
Buffalo Cove Outdoor Education Center
06.2021 - 08.2021
Kitchen Manager
Turtle Island Preserve
05.2019 - 01.2020
Bachelor of Science - Cultural Anthropology, Women's Studies, Recreation
University of North Texas
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